Lack of insulation

jobie1972
jobie1972 Community Member Posts: 3 Listener

I live in an end terraced house which is around 100yrs old. I don't have wall insulation... I've complained and complained that my house is too cold and can see my breath when it's winter ....

I'm getting solar panels and insulation in the attic even tho I've got this ...I was told in person of the inspector that i would be getting external insulation and probably new windows.... I'm getting neither ....has anyone gone through this with there housing?

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Comments

  • ChrisR777
    ChrisR777 Community Member Posts: 2,131 Championing

    A house of that age, it's possible you only have single skin walls, so no cavity to insulate. External cladding would be the way to go.

  • Rachel_Scope
    Rachel_Scope Posts: 5,417 Online Community Team

    Hi @jobie1972 and welcome to the community. Have you submitted a formal, written complaint? If so, you can always escalate to the Housing Ombudsman.

    Is there any damp or mould in the home?

    We have our Disability Energy Service that may be able to help.

  • jobie1972
    jobie1972 Community Member Posts: 3 Listener
    edited October 23

    How do you reply to people...Helppp lol.

    I have no idea what I'm doing on here😂 ....I did want to reply..but I've reposted @ChrisR777 comment...Hi .....yes your correct..it is ...they told me that it would be done from outside ..

    Hi @Rachel_Scope.....I've sent email after email to them over it ....I spoke once and never again that's why I comunicate by email to them as the awful cocky woman on the phone when I asked will the guy who's coming out frm my housing will he be bringing a heat/temperature detector with him? Her reply who do you think we are? We are a housing association....!

    Thankyou Rachel I will try the disability energy service x

  • Rosie_Scope
    Rosie_Scope Posts: 9,797 Online Community Team

    Don't worry @jobie1972, it can take a while to get used to things on here! You almost managed it! When you click the Quote link under someone's post, you can then type your message into the comment box too to reply to them.

    Or you can also tag people by typing the @ symbol and then their username. A list should pop up and you can click the correct name from there. That'll usually send them a notification to say that you've replied ☺️

    Sorry to hear your house is so cold, that must be horrible in the winter! As Rachel mentioned, it might be worth going to the Ombudsman if your Housing Association aren't being helpful. They might be able to put some more pressure on them to take action.