Backdated ESA Premium Difficulties — Scope | Disability forum

Backdated ESA Premium Difficulties

katyxx1977 Member Posts: 5 Listener
Hi There
I received a letter a few weeks ago to tell me that I am entitled to Carer's Allowance but as I am on ESA with my own health difficulties, this is classed as an underlying entitlement and I will receive the carer's premium.  I have been on the phone constantly since last Monday, and i still cannot seem to get anyone to sort this out for me.  I have been promised at least 6 callbacks now and have only received one, who gave me wtong information and sent me back to Carer's Allowance.  The front line staff have tried to pass ke through to the benefits centre, but they refuse to speak to me.  I am now at the end of my tether.  Can anyone please offer me ant advice?
Many Thanks



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