Told I'm having a paper-based decision, is this good or bad?

rosie67 · April 2018

Hi I've been on dla for over 30 years in janunary 2018 I was sent the pip form I've not heard so dwp told me to ring capita which I did. They told me I was having a paper based decision not needing a favery to face x I have mobility and mental health issues x I'm really scared this means I'm not going to get any pip. Does anyone know anything about paper based decisions do u think it's a good thing or bad thing x thank you x rose

atlas46 · April 2018

Hi Rosie

A warm welcome.

A paper based review, suggest the assessor has all the information to make a decision on your claim.

I would give it a week or so and contact the DWP for a copy of the assessment report. You will be able to work out, what points you have been awarded.

Hope this eases your concerns.

Best wishes

atlas46

rosie67 · April 2018

Thanks atlas 46 when I phoned capita theye said they'vearlier had my forms since 5 March that to me is really a long time when I asked she said there is no limit on the time it takes for a paper based decision what you u think

atlas46 · April 2018

It all depends on the caseload at Capita, I would give them a ring on Friday.

They just have a script to read from, not what is actually happening to your claim.

Keep on their case!

Matilda · April 2018

I hope @BenefitsTrainingCo will be along to give you some advice.

rosie67 · April 2018

Matilda hi it's my first day on here thanks for replying I just wondered who @BenefitsTrainingCo are ..

rosie67 · April 2018

Thank you Atlas 46 I will keep u updated...

Matilda · April 2018

Hi @rosie67

@BenefitsTrainingCo are benefits experts.

Welcome to the online community.

rosie67 · April 2018

Thank you @Matilda

Told I'm having a paper-based decision, is this good or bad?

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