Supporting a gentleman who has CP to set up a bank account, advice please

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Helen1962
Helen1962 Online Community Member Posts: 3 Listener
edited October 2021 in Benefits and income
I am supporting a gentleman who has cerebral palsy (he lives in residential care, he communicates using the alphabet-we say the letters, he nods and a word is built. He is struggling to access his bank account. The bank are working with us but it is unresolved and I am trying to help him find a resolution. He is unable to sign or to have a stamp. If he gives his PIN out his security is compromised his dad is elderly & lives in Eire. There is no one who are family members or friends that could support with an EPA. Staff members are not allowed to be signatories---is this something that advocacy could help with?

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  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    Hi @Helen1962 and welcome to the community! Thank you for coming to us with your query. I have found information on the Scope website and a PDF that contains some information that could be useful. It may also be worth contacting Citizens Advice as they would be able to provide up to date advice about the issue. I hope you manage to get the issue resolve quickly and I look forward to seeing you around the community :)
  • Helen1962
    Helen1962 Online Community Member Posts: 3 Listener
    That's a big help thank you very much
  • Helen1962
    Helen1962 Online Community Member Posts: 3 Listener
    I forgot to mention, the gentleman has full capacity  :)
  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    No problem @Helen1962, do let me know if there is anything else that I can do. I thought so from the original post :)

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