How much compensation should DWP for 7 years delay
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julia21r
Online Community Member Posts: 3 Listener
Hi. My disabled sister’s claim for Income Related ESA was accepted and backdated after 7 long years, after a hugely long battle with DWP, and in courts.
She was recently paid the backdated money but when I’ve asked for compensation to cover the legal cost, for mal-administration again after a 5 months battle in which they didn’t accept initially they ever done anything wrong, recently I had the DWP accept they were wrong but denied anything I’ve asked.
They offered to pay the interest (£587) and £200 compensation!
Which I believe it’s not fair!
Many advice please?
She was recently paid the backdated money but when I’ve asked for compensation to cover the legal cost, for mal-administration again after a 5 months battle in which they didn’t accept initially they ever done anything wrong, recently I had the DWP accept they were wrong but denied anything I’ve asked.
They offered to pay the interest (£587) and £200 compensation!
Which I believe it’s not fair!
Many advice please?
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Comments
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Hello @julia21r Pleased to meet you welcome.
Sorry what you have been through. I am sure that some one in our community or team will be able to advise.
I am one of the team of community champions on the site. I wish you well and how we as a community be supportive.
We are a friendly community. Please can I say you have come to the right place for guidance.
Please take care
@thespiceman
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@thespiceman, thank you and I look forward to a reply.0
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Hi @julia21r,
Welcome to Scope's online community! It's great to have you on board.
I've moved this post into our Employment and Support Allowance (ESA) category, so other members of our community can offer advice and support.
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Hi julia21r,
The DWP complaints procedure is here and you should follow each stage of it, and carry on until the end or until you have a satisfactory outcome.
https://www.gov.uk/government/organisations/department-for-work-pensions/about/complaints-procedure
It's impossible to say how much compensation you should have for 7 years of delays, it's a case of how long is a piece of string. All the best,
Lee1 -
Is there a precedent from anyone's knowledge of how much compensation they have offered in the past for anything they they accepted after 7 years?
Thank you.0 -
Benefits an Work had the following article.
https://www.benefitsandwork.co.uk/news/members-only-news/1141-how-some-claimants-get-thousands-of-ppp-in-dwp-compensation
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