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PIP case manager

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mitzymoo
mitzymoo Community member Posts: 22 Courageous
in PIP, DLA, and AA
hi. Just phoned DWP and they said my paperwork was with a case manager?
Anyone know what a case manager does?
tia
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  • poppy123456
    poppy123456 Community member Posts: 54,052 Disability Gamechanger
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    Hi,

    Case manager is a decision maker and they make the decision on your claim. Good luck and hopefully it won't be too long. Asking for a copy of the assessment report will give you some idea what the decision is likely to be.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • mitzymoo
    mitzymoo Community member Posts: 22 Courageous
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    Thank you. I have a copy so fingers crossed ?? x
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  • poppy123456
    poppy123456 Community member Posts: 54,052 Disability Gamechanger
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    Ah yes, i remember now. Did DWP send you the missing pages from the report? :o
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • mitzymoo
    mitzymoo Community member Posts: 22 Courageous
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    No. They said the form was Complete!
    maybe a different lay out they said. ?
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