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Finding out about PIP claim - should I call?

Hi I’m wondering if anyone can help me on this my brother has serious mental health issues
he has psychosis depression borderline personality disorder to name a few
he had been on DLA for 22 years since he was 16 but he got a form which I filled in for him telling him he was changing to PIP and had to reapply he went to a medical assessment on 20th of October 2018 and we are currently waiting on a decision
his psychiatrist gave him supporting eveidence to saying in his opinion he was unstable and he was unfit to work on an official letter and gave him printed out leaflets of his medical condition
but the lady never took the leaflets she just took the letter and said she will send it with the report
I asked her if she was a metal health nurse and she said she wasn’t after that I felt she was just want us out their ASAP
so how could she understand what my brothers medical condition really is like
all she kept on saying to him through out the medical was so you have no physical disability then you can walk about
can anyone give me advice whether to phone up and see how his claim is getting on or just leave it and wait he keeps asking me daily about his claim
he has psychosis depression borderline personality disorder to name a few
he had been on DLA for 22 years since he was 16 but he got a form which I filled in for him telling him he was changing to PIP and had to reapply he went to a medical assessment on 20th of October 2018 and we are currently waiting on a decision
his psychiatrist gave him supporting eveidence to saying in his opinion he was unstable and he was unfit to work on an official letter and gave him printed out leaflets of his medical condition
but the lady never took the leaflets she just took the letter and said she will send it with the report
I asked her if she was a metal health nurse and she said she wasn’t after that I felt she was just want us out their ASAP
so how could she understand what my brothers medical condition really is like
all she kept on saying to him through out the medical was so you have no physical disability then you can walk about
can anyone give me advice whether to phone up and see how his claim is getting on or just leave it and wait he keeps asking me daily about his claim
Replies
It seems that very few of these assessors have any kind of medical training and what you are describing is not all uncommon. It has caused a lot of people a lot of anxiety.
However, I am not properly qualified to guide you on this, so I am going to copy your post to our benefits specialists and someone should get back to you very soon.
You and your brother are not alone here, and we're here to do the best we can to help.
Stay in touch.
Warmest best wishes,
@JennysDad
Sounds like another case of filling the form in before you have looked in to PIP and what it is all about that's why so many misinformed people end up with no award
he was awarded DLA in 1998 for life but now it’s changed to PIP he had to apply again
I phoned up PIP this morning and was told his decision has not been made yet as there’s a back log
Thanks for getting back to me folks appreciate it 👍🏼