Is it normal to be asked this?

leigh71
leigh71 Online Community Member Posts: 3 Listener
edited January 2019 in PIP, DLA, ADP and AA
I had a phone call from pip decision maker asking to confirm how long I’ve been unable to take a journey alone is this normal
has anyone else had this

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Hi,

    Yes, perfectly normal. Sometimes the decision maker will ring asking questions before making a decision. It happened to me during my last PIP review.
  • leigh71
    leigh71 Online Community Member Posts: 3 Listener
    How long after the phone call did u receive a letter 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    I rang 24 hours later and a decision was made. Mobility increased from Standard to Enhanced and this was my review.  The question i was asked was how long ago did my mobility get worse (moving around) I answered the question and was thanked. Decision letter came the following week.
  • leigh71
    leigh71 Online Community Member Posts: 3 Listener
    Thanku thanku for ur reply x
  • Yadnad
    Yadnad Posts: 2,887 Championing
    I suppose that they would write to you if they didn't have your telephone number? I would hope so and just not make an award because they couldn't talk to you.

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