Confused with dwp — Scope | Disability forum
Please read our updated community house rules and community guidelines.

Confused with dwp

Options
stonker01
stonker01 Community member Posts: 51 Connected
in Employment and Support Allowance (ESA)
Hi can someone tell me who is higher a case manager or team leader?? 
· Share on FacebookShare on Twitter

Comments

  • zakblood
    zakblood Community member Posts: 419 Pioneering
    Options
    The Team leader often works within the team, as a member, carrying out the same roles but with the additional 'leader' responsibilities - as opposed to higher level management which often has a separate job role altogether, so in theroy a case manager should be higher, but it's all in a name tbh, and as job roles change from one depment to another, who can really tell or know for sure, but for me, it should be the manager
    · Share on FacebookShare on Twitter
  • poppy123456
    poppy123456 Community member Posts: 54,025 Disability Gamechanger
    Options
    It will be the case manager as they are the ones that make the decisions.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
    · Share on FacebookShare on Twitter

Brightness

Categories

Do you need advice on your energy costs?


Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.