Confused with dwp — Scope | Disability forum
Find out how to let us know if you're concerned about another member's safety.

Confused with dwp

Hi can someone tell me who is higher a case manager or team leader?? 


  • zakblood
    zakblood Member Posts: 419 Pioneering
    The Team leader often works within the team, as a member, carrying out the same roles but with the additional 'leader' responsibilities - as opposed to higher level management which often has a separate job role altogether, so in theroy a case manager should be higher, but it's all in a name tbh, and as job roles change from one depment to another, who can really tell or know for sure, but for me, it should be the manager
  • poppy123456
    poppy123456 Member Posts: 28,627 Disability Gamechanger
    It will be the case manager as they are the ones that make the decisions.


Complete our feedback form and tell us how we can make the community better.

Do you need advice on your energy costs?

Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.