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Confused with dwp

stonker01stonker01 Member Posts: 51 Connected
in Employment and Support Allowance (ESA)
Hi can someone tell me who is higher a case manager or team leader?? 
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Replies

  • zakbloodzakblood Member Posts: 419 Pioneering
    The Team leader often works within the team, as a member, carrying out the same roles but with the additional 'leader' responsibilities - as opposed to higher level management which often has a separate job role altogether, so in theroy a case manager should be higher, but it's all in a name tbh, and as job roles change from one depment to another, who can really tell or know for sure, but for me, it should be the manager
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  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    It will be the case manager as they are the ones that make the decisions.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
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