Employment and Support Allowance (ESA)
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2 questions?

Hi
I need to change my bank details over the phone is that allowed for ESA and anyone know if it'll affect my next payment on the 2nd or will it go in time?

My biggest concern is that I've not had an interview with them for a few years as not been well and the last thing I want to do is trigger their interest in me by flagging me on the system by changing details, is this likely??

Thanks

Replies

  • poppy123456poppy123456 Member Posts: 23,005 Disability Gamechanger
    Hi,

    1/ Whether it will affect your next payment will depend on when you're due to receive it. If you've only recently received a payment then changing details now should be fine. Yes, you can do this over the phone. Going through security will prove it's you.

    2/ After you changed your details, if you do receive a work capability assessment form then it will be pure coincidence but as you haven't been assessed for a few years then you could be due anytime now.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • jackHjackH Member Posts: 2 Listener
    Hi,

    1/ Whether it will affect your next payment will depend on when you're due to receive it. If you've only recently received a payment then changing details now should be fine. Yes, you can do this over the phone. Going through security will prove it's you.

    2/ After you changed your details, if you do receive a work capability assessment form then it will be pure coincidence but as you haven't been assessed for a few years then you could be due anytime now.
    It's due on the 2nd the next payment is that enough time to change

    Thanks
  • poppy123456poppy123456 Member Posts: 23,005 Disability Gamechanger
    Yes, that should be fine providing you ring tomorrow morning.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • April2018momApril2018mom Posts: 2,869 Member
    Yes but do contact them tomorrow morning. 
  • maggieomxmaggieomx Member Posts: 131 Courageous
    Iv changed my bank 2 timesand had no problems with my payments going in my new account .
  • Adrian_ScopeAdrian_Scope Testing team Posts: 8,061

    Scope community team

    Hello @jackH and welcome to the community. 
    I hope our members have been able to reassure you that updating your bank details shouldn't have any impact on your payments. Please let us know if you have any other questions. :)
    Community Manager
    Scope

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