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2 questions?

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jackH
jackH Community member Posts: 2 Listener
in Employment and Support Allowance (ESA)
Hi
I need to change my bank details over the phone is that allowed for ESA and anyone know if it'll affect my next payment on the 2nd or will it go in time?

My biggest concern is that I've not had an interview with them for a few years as not been well and the last thing I want to do is trigger their interest in me by flagging me on the system by changing details, is this likely??

Thanks
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  • poppy123456
    poppy123456 Community member Posts: 54,039 Disability Gamechanger
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    Hi,

    1/ Whether it will affect your next payment will depend on when you're due to receive it. If you've only recently received a payment then changing details now should be fine. Yes, you can do this over the phone. Going through security will prove it's you.

    2/ After you changed your details, if you do receive a work capability assessment form then it will be pure coincidence but as you haven't been assessed for a few years then you could be due anytime now.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • jackH
    jackH Community member Posts: 2 Listener
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    poppy123456 said:
    Hi,

    1/ Whether it will affect your next payment will depend on when you're due to receive it. If you've only recently received a payment then changing details now should be fine. Yes, you can do this over the phone. Going through security will prove it's you.

    2/ After you changed your details, if you do receive a work capability assessment form then it will be pure coincidence but as you haven't been assessed for a few years then you could be due anytime now.
    It's due on the 2nd the next payment is that enough time to change

    Thanks
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  • poppy123456
    poppy123456 Community member Posts: 54,039 Disability Gamechanger
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    Yes, that should be fine providing you ring tomorrow morning.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • April2018mom
    April2018mom Posts: 2,882 Disability Gamechanger
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    Yes but do contact them tomorrow morning. 
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  • maggieomx
    maggieomx Community member Posts: 131 Courageous
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    Iv changed my bank 2 timesand had no problems with my payments going in my new account .
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  • Adrian_Scope
    Adrian_Scope Posts: 10,938 Scope online community team
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    Hello @jackH and welcome to the community. 
    I hope our members have been able to reassure you that updating your bank details shouldn't have any impact on your payments. Please let us know if you have any other questions. :)
    Community Manager
    Scope
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