Budgeting loan

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laney1970
laney1970 Online Community Member Posts: 87 Connected
in Benefits and income
Does anybody know what happens if your acceptance letter is lost at dwp

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  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    As them to send another one. When did you send it back? It can take 10 days for it to be added onto the computer because of the mail sorting process.
  • laney1970
    laney1970 Online Community Member Posts: 87 Connected
    3 weeks ago I rang them they said monday the 5th of August is cut off point
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    I'd advise you to ring them again tomorrow and tell them you did return the form and ask them what you can do next. You may need to re-apply.
  • laney1970
    laney1970 Online Community Member Posts: 87 Connected
    Ok thanks
  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    Hi @laney1970, I hope you've been able to ring up and have this resolved! :)
  • laney1970
    laney1970 Online Community Member Posts: 87 Connected
    Yes got a result rang up they couldn't find my acceptance letter so she just went through some questions with me got the loan within a hour ?
  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    Yayy! That's great news @laney1970!
  • laney1970
    laney1970 Online Community Member Posts: 87 Connected
    Do you know anything about pip ive been told to apply but I don't think I will get it
  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    Here is the PIP criteria and here is a PIP self test. These may give you an indication about if it would be worth making a claim. Please only use the test as guidance though.

    I hope this helps @laney1970 :)

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