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DWP call times
Dear friends I am new on here and was wondering if anyone can give advice please. I filled esa form some time ago and was called to assessment centre but due to bad mobility and anxiety I couldn't go but did advise them in advance. I received a call last Thursday and the advisor left a message saying I had to call them to have the home visit explained and if I did not call then another assessment to to the centre would be the only way forward. I have now tried with the help of my son holding on for almost an hour 3 times since Thursday last week. My CBT therapist also tried to let them know how difficult things are for me. The anxiety over them not answering the phone alone is making me ill. What else can I do as that seemd ridiculous length of time to be holding on for. Any advice? Thank in advance