PIP Update
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Thanks @justdon it's not nice when you are pretty much being called a liar about something you have struggled with for many years.
Sorry you're feeling low also, if you ever want to chat in private feel free to pm me -
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@justdon I'm glad someone gets what I mean, thank you.
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Hello @WF2k. Did you manage to get in touch with your surgery to find out what information they sent?Community Manager
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Hi @Adrian_Scope I did manage to get someone eventually who told me it was sent back at the beginning of September, but I've had to contact them again to double check who asked for what and if they needed to send back two lots of info because the DWP told my Son two lots were requested but not who requested and after speaking to one of the DWP managers on Friday it seems that the case manager is still waiting for my GP's info but as made an award decision anyway? Apparently it's not the final decision which is beyond me because she sent me a decision letter with inaccurate reasons on it which pretty much says you can do an MR, so that's what I've done with the help of Welfare Rights.
The clerical/admin staff at the medical centre aren't that great if I'm honest
Was it right to point out the descriptors he awarded me points in but shouldn't have? I've been told it's best to be honest about it.
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WF2k said:
Was it right to point out the descriptors he awarded me points in but shouldn't have? I've been told it's best to be honest about it.
.Yes but do be aware that if points are removed then you may end up losing everything you already have but of course honesty is always best.Good luck.I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
It was just in one descriptor is all.
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If points are removed because of that will it take you below 8 points?I really hope for you that you're awarded what you should be. In all honesty, i've never heard a story like yours before. DWP decision maker telling you that the decision made isn't final and a decision had to be made because your award was due to end, it's just ridiculous. Even more so because you've been sent a decision letter, which says it must be final.I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help.
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It will take me below, yeah, I only have 8 points in each
Yeah it was a "manager" (not the case manager) that called me and said it wasn't the final decision. He called after someone made a complaint on my behalf.
The fact is that both the assessor and case manager have access to information which explains why I don't take meds or have input, they've both ignored it and used that as part of their reason for me not having problems 50% of the time over 12 months, there were other false claims made in the report and no I'm not just saying that because my money was dropped. He didn't even recognise that I was having a panic attack at the beginning of the assessment for about 10 - 20 minutes of it, he claimed it was leg bouncing, it was shaking.. there is so much stuff that both of them have missed and in turn they have both impacted my health because they are pretty much making me out to be a liar.
Also I don't think it's good just awarding someone because their claim is running out if you don't have the full info to go on, this also causes stress because she's sent me a letter with false reasons on it.
I'm actually tempted to make a complaint about the case manager as well..
Edit: Managed to get a hold of the Welfare Rights officer, he hasn't sent the MR yet. I deleted a bit of this post because I feel like I'm repeating myself out of annoyance and frustration which is what I tend to do when my anxiety flares up.
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@justdon Yeah that's the thing, they shouldn't go on about people taking meds because they don't help everyone, like in my case, god knows how many I tried for my mental health and how many painkillers I'd tried for other things, nothing helped so I'm not going to keep taking meds just to appease Capita and the DWP!
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@justdon that's pretty interesting, I know I'm allergic to certain meds and that a GP I saw was reluctant to prescribe me painkillers because I have stomach problems, she thought they might make it worse, plus I can't really swallow tablets/capsules properly anymore anyway.
That's the problem isn't it, they have access to info but don't look at it and then go off based on someone who has had 5 weeks training, who are a lot of the time not specialised in anything, in my case it was a nurse. They can't expect these people to understand certain mental and physical health problems when not even GP's and specialists always understand them. -
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Sounds lovely, not
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Who can I ask to call the DWP on my behalf? I'm unable to call due to how bad my anxiety is, I tried to call the other day about my PIP payment and got myself into a mess because I was very anxious, I don't want to ask my Son to call because he also has anxiety and doesn't like using the phone. Welfare Rights seem reluctant to call for some odd reason.
I'm getting conflicting information from the DWP and my medical centre, I don't know who has asked for what, all I know is that my GP filled in a "factual report" and the assistant practice manager is saying that Capita requested this, but when I spoke to this DWP manager he told me the case manager requested this and even though it was sent back on the 2nd of September, they still haven't received it.
My Son was also told that two requests for information were sent to my GP but my GP only received one.
I'm already very annoyed at the fact I've been messed around for 6 months and that the case manager has awarded me PIP before she had this factual report, plus she's ignored information that she had access to already.
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