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Pension credit every fortnight and it was due today but it never arrived

casper1706casper1706 Member Posts: 2 Listener
edited January 2020 in PIP, DLA and AA
My wife and I are on disability benefits and carers we were getting pension credit every fortnight and it was due today but it never arrived it always came with our state pension, we were interviewed by pip but have not received any result yey
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Replies

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    edited January 2020
    HI and welcome,

    It could be that a decision's been made on the PIP, which may have affected the benefits you receive. The only way to know your answer is to ring pension credit to ask, once you've done that then you'll need to ring PIP ato ask if a decision's been made.

    Very often other departments find out a decision's been before we do because they share information with other departments.

    If the worst has happened and there's been a refusal of the PIP or you're not happy with the decision then you have 1 month from that date to request the Mandatory Reconsideration (MR) come back here and someone will give you further advice.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
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  • Adrian_ScopeAdrian_Scope Testing team, Scope community team Posts: 7,916 Scope community team
    Hello @casper1706 and welcome to the community. :)
    Did you ever find out why your pension credit wasn't paid? 
    Senior Community Partner
    Scope

    Your feedback is really important to the development of the online community, so please remember to complete our online community annual survey. 
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  • casper1706casper1706 Member Posts: 2 Listener
    My wife's mobility allowance was cancelled and pension credit reduced by £150.00 per week also her mobility allowance was dismissed altogether
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  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    casper1706 said:
    My wife's mobility allowance was cancelled and pension credit reduced by £150.00 per week also her mobility allowance was dismissed altogether
    A mobility award will have no affect on a pension credit claim, so that can't be the reason. It's the care/daily living award that may affect a pension credit claim. Was she claiming PIP or DLA and what was the reason why her award stopped?  Do you also have a PIP or DLA award? and does anyone else over the age of 18 live in your house with you?

    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
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