Not been paid ESA

Dottyrose · February 2020

My ESA should've been paid today my husband received his as usual yesterdayim so stressed as there isn't enough in to pay the rent.

poppy123456 · February 2020

Hi and welcome,

Did you ring DWP to ask why they hadn't paid you your money? We won't be able to tell you why you haven't received it and only DWP can tell you that. You will need to wait until Monday morning now to ring them and ask.

You also say that your husband received his payment yesterday? May i ask if you're claiming ESA as a couple or do you both claim Contributions based ESA?

You also mention that you don't have enough of money to pay your rent. Are you claiming housing benefit for help with your rent?

Ails · February 2020

Hi @Dottyrose and welcome to the Community. It is nice to meet you. I'm sorry to hear of your present situation with your ESA and hope you have found the great advice Poppy has given you above to be helpful. I can appreciate how stressful this must be for you, but as Poppy advises, it is best to phone DWP first thing on Monday. I hope that they can rectify this for you, but please let us know how you get on. If there is anything else we can help/support you with then please just let us know. All the best.

chiarieds · February 2020

Hi @Dottyrose - Welcome to the community & thank you for joining. I'm sorry to read about the stress you're going through due to this. I hope you get some answers on Monday. Also if you're able to answer Poppy's other queries, she may very well be able to help you further. As Ails asks, please let us know how you get on. Hoping this gets sorted for you both soon.

Not been paid ESA

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