Do you generally receive backpay before the award letter? — Scope | Disability forum
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Do you generally receive backpay before the award letter?

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tarzip
tarzip Community member Posts: 2 Listener
edited March 2020 in PIP, DLA, and AA
I was told on the phone yesterday that my award letter was sent out thursday as i have been given enhanced daily living. this is a brand new claim which was started mid october. Should I not have received either the letter or backpay by now? If people could tell me the timeframes of receiving theirs it would be much appreciated.
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  • poppy123456
    poppy123456 Community member Posts: 54,014 Disability Gamechanger
    edited March 2020
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    HI and welcome,

    Usually the money comes before the letter but it can be the other way round. For the backdated money it's usually 3-5 working days into your bank once it's been sent by DWP but this does depend on who you bank with.

    Letters from DWP can take as long as 10 working days to get to us. Again it depends on the backlog of mail coming from DWP.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • tarzip
    tarzip Community member Posts: 2 Listener
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    Thank you.. it's been a LONG process so at least the end is now In sight 
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  • poppy123456
    poppy123456 Community member Posts: 54,014 Disability Gamechanger
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    You're welcome. Great news by the way. To be honest as your claim only started in mid October, that's actually very quick. Sometimes a claim can take several months or more.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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