Motability, Blue Badges and disabled motoring
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disabled parking bays

yapton33yapton33 Member Posts: 4 Listener
how many people have been to shops where people need to queue to get in now because of corona virus I have been to 3 supermarkets that have closed off the disabled bays so that people can queue near the doors does anyone know if this is illegal


  • wilkowilko Member Posts: 2,324 Disability Gamechanger
    @Yapton33,  hello and welcome to the cummunity, unless the car park is owned by the local council then it's private land, it sounds very odd I would contact the store manager or their head office. Your the first to bring this to our attention. My own sainsburys disability car park is a longist walk and if you didn't require the extra space it's closer to park opposite the main entrance. 
  • MarkmywordsMarkmywords Member Posts: 421 Pioneering
    It would depend on the specific layout. If the nearest alternative space is so far away as to make it significantly more difficult for disabled people then it would be illegal.
    However, discrimination laws are not enforced by any authority whatsoever. All you could do is make a civil court claim.
  • MisscleoMisscleo Member Posts: 646 Pioneering
    Morrison south brum dump stuff in the disabled bays.
    Friend parked right outside their doors said waiting for rubbish to be moved. It took 40 mins 
  • yapton33yapton33 Member Posts: 4 Listener
    thank you for the replies and the welcome
  • NannySueNannySue Member Posts: 24 Connected
    I went to our local Asda yesterday and half of the disabled parking bays were blocked off with trolleys and it was quite a walk to the end of the queue . 
  • yapton33yapton33 Member Posts: 4 Listener
    I went to morrisons today to see if the disabled bays were open yes they were but the queue was right across the middle of each bay
  • Adrian_ScopeAdrian_Scope Testing team Posts: 7,968

    Scope community team

    Hello @yapton33. I just wanted to welcome you to the community and thank you for bringing this to our attention. I'm sorry you've had difficulty using disabled parking bays at various supermarkets. Did you speak to any of the staff there about it?
    Senior Community Partner
  • mikehughescqmikehughescq Member Posts: 6,251 Disability Gamechanger
    This is a slightly more nuanced issue than it first looks. 

    Supermarkets have to provide the bays but rarely take responsibility for keeping them clear. The way EA 10 is set up means this is going to rely on people complaining and then taking legal action. None of that will come to fruition in the current lockdown given court closures etc, although maybe a letter before action and a media campaign could be influential. 

    However... these are extraordinary times and we have supermarkets providing specific time slots for some vulnerable customers and priority online shopping for others. 

    The issue with the time slots is that of course the overwhelming majority of people may well have a blue badge or other related issues so even if spaces were free there might not practically be enough anyway. 

    Very much a suck it and see scenario.  

    If you have been classified as vulnerable and have rec'd the NHS letter then you shouldn't be out anyway and can use priority slots online. 

    If you're not classified as vulnerable via the NHS letter you might nonetheless be able to use a priority time slot at your local supermarket but, as I say, there's every chance that every bay (even if clear) would be in use anyway. 

  • yapton33yapton33 Member Posts: 4 Listener
    I have 's poker to staff and had email from head office   utj yes zTZhe shop did open the bays up but now the queue is right across the middle of each bay
  • LouiseHLouiseH Member Posts: 96 Courageous
    @yapton33 This issue with blocking disabled bays does sound unfair. I wonder if its a local problem or a more widespread issue? 
    It may be easier to shop at any times designated for vulnerable people, in the hope that it will be quieter without the intrusive queues. 
    Louise Hesketh
    Community Champion
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