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Esa not received and I can’t get through to them need help

IPman

IPman Member Posts: 4 Listener

June 2020 edited June 2020 in Employment and Support Allowance (ESA)

I have phoned them several times just says we are very busy and then it says we are closed I thought they open at 8 sorted delete post thank you

0 ·

Comments

Adrian_Scope Posts: 8,595
Scope community team

June 2020

Hi @IPman. I'm glad you've managed to sort this. Do you want me to delete your post?

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Scope

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/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 18px 0; } .Footer a:focus { box-shadow: 0 0 0 3px #78aeda,0 0 1px #78aeda inset !important; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer a { color: #0291db; } .footer a:hover { color: #0276b3; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-col { padding: 0 3px; } .footer-col-copyRight { justify-content: flex-start; } .footer-col-logo { justify-content: flex-end; } .footer-col-copyRight, .footer-col-logo { flex: 1; display: flex; } .logo { width: 120px; height: 28px; opacity: 0.6; } .FNewsletter__wrapper button:focus, .FNewsletter__wrapper input:focus { box-shadow: 0 0 0 3px #78aeda,0 0 1px #78aeda inset !important; } .Footer .BrandBanner__cta.btn.yellow:focus { box-shadow: 0 0 0 4px #78aeda,0 0 1px #78aeda inset !important; } @media screen and (max-width: 768px) { .footer-row { display: block; } .footer-col { width: 100%; text-align: center; margin: 6px 0; } .footer-col:first-child { margin-top: 0; } .footer-col:last-child { margin-bottom: 0; } .footer-col-copyRight, .footer-col-logo { justify-content: center; } .logo { margin: 0 auto; } } /*# sourceMappingURL=styles.css.map */ /** Footer CSS **/ .Footer { background-color: #340458; color: #fff; position: relative; /*margin-top: -50px;*/ } .corner-decoration.vertical { height: 122px; width: 12px; background-clip: border-box !important; } .corner-decoration.top-right { top: 0; transform: translateY(-50%); right: 0px; border-bottom-left-radius: 50px 100px; border-top-left-radius: 50px 100px; } .corner-decoration.turquoise { background: #14cac9; } .Footer__wrapper { padding: 50px 35px 0px; } h1.Footer__title { margin: 0 0 50px 0; } section.FContacts { display: flex; } .FContacts { padding-bottom: 22px; margin-bottom: 30px; border-bottom: 1px solid #ae9bbc; } .FContacts__header, .FContacts__item { margin-bottom: 30px; width: calc(33.3333%); position: relative; } h2.FContacts__title.title { font-size: 1em; margin-bottom: 12.5px; } .Footer .title { color: #fed636; font-weight: 500; font-size: 1.38889em; font-weight: 600; } .Footer p { font-size: 1em; } .Footer ul { padding: 0; } .FContacts__list { width: calc(66.6667%); display: flex; } .FContacts__item { padding-left: calc(40px + .7em); position: relative; width: 50%; margin-bottom: 0; } /*.FContacts__header, .FContacts__item { margin-bottom: 30px; width: calc(33.3333%); position: relative; }*/ img.FContacts__icon { height: 40px; left: 0; position: absolute; top: 50%; transform: translateY(-50%); width: 40px; } .FContacts__ltitle.title { font-size: 1em; margin-bottom: 11.5px; margin-top: 5px; } .FContacts__lvalue a { color: #fff; text-decoration: none; font-size: 1.15em; padding: 0; margin: 0; } section.FContacts { display: flex; } .FContacts { padding-bottom: 22px; margin-bottom: 30px; border-bottom: 1px solid #ae9bbc; } .FLinks { border-bottom: 1px solid #ae9bbc; margin-bottom: 30px; padding-bottom: 30px; border-right: 1px solid #ae9bbc; border-bottom: 0; display: inline-block; padding-bottom: 0; padding-right: 16%; vertical-align: top; width: 50%; } .FLinks__title.title { padding-bottom: 25px; margin-bottom: 25px; } .FLinks__list { columns: 2; } .FLinks__item { column-width: 20ch; display: inline-block; margin-bottom: 35px; text-decoration: underline; color: #fff; } a.FLinks__link { color: #fff; font-size: 1em; padding: 0; } .FNewsletter { margin-bottom: 30px; display: inline-block; padding-left: 8%; vertical-align: top; width: 50%; } .FNewsletter__title { padding-bottom: 25px; margin-bottom: 25px; } .FNewsletter__label { color: #fff; margin-bottom: 18px; font-size: 18px; } .FNewsletter__wrapper { position: relative; max-width: 500px; } #sub-email::placeholder { line-height: 1.5em !important; } .FNewsletter__wrapper input::placeholder { color: #69496E; opacity: 1; } .FNewsletter__input, .FNewsletter__submit { height: 45px; line-height: 25px; border-radius: 45px; } .FNewsletter__input { color: #340458; margin-bottom: 1em; padding: .5em 2em .5em 1em; width: 100%; margin: 0; height: 2.5em; } .FNewsletter__submit { margin: 0; padding: 0 35px; position: absolute; right: 0; top: 0; font-size: 1em; line-height: 44px; height: 100%; } .FSocials { background: rgba(0,0,0,.2); overflow: hidden; padding: 18px; position: relative; text-align: center; margin: 0 -15px; } .FSocials__title { font-size: 0; position: absolute; } .FSocials__item { margin-right: 10%; display: inline-block; vertical-align: top; } img.FSocials__icon { width: 39.98px; height: 39.98px; } .corner-decoration.bottom-left { bottom: 0; transform: translateY(50%); left: -2px; border-bottom-right-radius: 50px 100px; border-top-right-radius: 50px 100px; } .Footer__links-news { display: flex; } img.Footer__logo { height: 1.17143em; } .FSocials__item:last-child { margin-right: 0px; } .btn.turquoise { background: #14cac9; color: #340458; } .Footer a:hover { color: #fff; background: none; } @media screen and (max-width: 900px) { /*************************************************************** Start less than 900px */ .Footer__wrapper { padding: 20px 14px; } section.FContacts { display: block; } .FContacts__header, .FContacts__item { width: 100%; } .FContacts__list { width: 100%; display: block; } .FContacts__item { width: 100%; } img.Footer__logo { height: .91429em; } .Footer__links-news { display: block; } .FLinks { width: 100%; border-right: 0; border-bottom: 1px solid #ae9bbc; padding-right: 0; } .FNewsletter { margin-bottom: 30px; display: inline-block; padding-left: 0; vertical-align: top; width: 100%; } .FNewsletter__wrapper { max-width: none; } .FNewsletter__submit { padding: 0 25px; } .FNewsletter__submit { width: auto; } .corner-decoration.vertical { height: 90px !important; width: 40px !important; } .corner-decoration.turquoise.vertical { height: 122px !important; width: 12px !important; } .corner-decoration.bottom-left { height: 122px !important; width: 12px !important; } .navbtn.purple { background: #fff !important; color: #340458 !important; } .TopBar__close-handle .icon-container { position: absolute; margin: 0; right: 1em; } .icon-container { display: inline-block; margin-right: .35em; overflow: visible; position: relative; vertical-align: top; width: 1em; height: 1em; } } .FLinks__item { width: 100%; } .FSocials__item a { display: block; } /** END Footer CSS **/

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