Esa error

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lauren987
lauren987 Online Community Member Posts: 49 Connected
edited July 2020 in Employment and Support Allowance (ESA)
Hi guys ive seen some people have had this issue and im not overly worried now ive spoken to esa but my case has to be rebuilt onto the system because of too much information meaning payments need doing manually but how long does it take for my payments to be automatic again? my claim is fine just annoying i have to ring every two weeks now. thanks

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Hi,

    There's really no timescale how long this will take. Hopefully it will be completed soon.
  • leeCal
    leeCal Online Community Member Posts: 7,537 Championing
    Hi, yes they rebuilt my file once it didn’t take very long.
    best wishes.
  • steve51
    steve51 Online Community Member Posts: 7,121 Championing
    Hi @leeCal

    Good Morning it’s great to meet you today ?

    It’s great to see that you have meet Poppy as she is very very good when it comes to “Benefit’s”

    Please please come back to me if you have any further questions.

    @steve51
  • lauren987
    lauren987 Online Community Member Posts: 49 Connected
    @leeCal ill just try to be patient with them ? thanks. Im not too stressed as i know my case is still fine. They sent me my payment today with in an hour

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