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GP Factual Report For PIP

Hi, does anyone know how long atos are meant to wait for the return of the above form before completing their assessment report? It's just that my relative has received a copy of their paper based report and the assessor has only waited 5 days for the GP form to be returned before stating on the report continuation box that they could not make any progress and had referred the case to CSL? It then appears that a second assessor has completed the report on the same day who also did not wait for the return of the GP report. The atos report has resulted in their pip being decreased by the dwp and no mention has been made of the GP report which the dwp were already in receipt of when the decision was made My relative is sure that the decision would have been more favourable if the GP report had been taken into consideration. Any advice or thoughts about this would be greatly appreciated.
Replies
If your friend doesn't agree with decision they need to put in a MR which will be detailed in their letter
They normally go with the assessors recommendation but do take other evidence into account
As I said b4 the next action is MR