Hotel Adivce
Options
bekahsteele
Community member Posts: 4 Listener
Hello,
My name is bekah. I am using this forum to get some advice from the community. I work in a hotel and we are looking at ways we can improve guests with a disability's experience to ensure the stay is as comfortable and enjoyable as possible.
Here are the questions:
1) What do you feel like is missing when you go to a hotel that you wish the hotel would accommodate.
2) How the hotel team can improve their service regarding varied disabilities to make sure the guest's stay is more comfortable and enjoyable.
3) Please feel free to share any frustrations you may encounter when going to a hotel.
All questions can be answered anonymously and will not be shared with others.
Thank you in advance.
Bekah Steele
My name is bekah. I am using this forum to get some advice from the community. I work in a hotel and we are looking at ways we can improve guests with a disability's experience to ensure the stay is as comfortable and enjoyable as possible.
Here are the questions:
1) What do you feel like is missing when you go to a hotel that you wish the hotel would accommodate.
2) How the hotel team can improve their service regarding varied disabilities to make sure the guest's stay is more comfortable and enjoyable.
3) Please feel free to share any frustrations you may encounter when going to a hotel.
All questions can be answered anonymously and will not be shared with others.
Thank you in advance.
Bekah Steele
Comments
-
Hi @bekahsteele
Welcome to the community
I used to travel a lot and stay in hotels, mostly Premier Inns, Old English Inns (Greene King) and Travel Lodge all over the country. It would be fantastic to have a wider choice available to me and other disabled commuters/travellers.
1) What do you feel like is missing when you go to a hotel that you wish the hotel would accommodate.
We want luxury as well. Why aren't there luxury accessible rooms?
More wetrooms in rooms instead of baths
2) How the hotel team can improve their service regarding varied disabilities to make sure the guest's stay is more comfortable and enjoyable.
Ask the disabled customer what support the might or might not need. We are the best people to tell the staff what is required
3) Please feel free to share any frustrations you may encounter when going to a hotel.
Make some family rooms accessible too. Disabled people have families and are parents.
Normally I have to book an accessible room and then phone ahead to ask for a camp bed for my daughter.Scope
Specialist Information Officer and Cerebral Palsy Programme Lead'Concerned about another member's safety or wellbeing? Flag your concerns with us.'
Want to tell us about your experience in the community? Talk to our chatbot and let us know. -
Hello Richard,
Thank you so much for welcoming me.
This is fantastic to know. Thank you for replying to me and letting me know in ways in which we can improve. Please if you at all have any other comments you think could benefit us comment again and let me know.
Bekah -
The above post has been moderated and checked by the Scope Community Team.
Posts on the Events, research and opportunities is the only board that permits the publishing of an email, contact number or survey link.
Our website contains links to third parties’ websites for your information only. We have no control over the content of those sites or resources and we don’t endorse or accept liability for the content of them.
Read the full Terms and Conditions and the Community Guidelines
-
I havent stayed in many hotels since becoming disabled but the ones I have have all been twin beds rather than a double bed do hotels presume that because you are disabled you dont want to share a bed . There should be a choice of either
Also some doors are very heavy to open room doors and corridor doors not easy when you are in a wheelchair -
Hello @Janer1967,
Thank you for your reply.
This is great to know. I will certainly be keeping this in mind. It is good to know that in particular the weight of the doors can cause a problem, may I ask please if you have ever experience an issue with the width of a door in a wheelchair?
Thank you.
Bekah -
Hi again I havent had trouble with the width of the doors but I have really only stayed in modern build so they will have the regulations
I avoid old hotels as they often do not have access no lifts, facilities which you cant get to above ground level and this is a shame as it would be nice to be able to stay in a nice country hotel with character rather than the more clinical business hotels or big chains,. But these are the only type that have disabled access -
@janer1967
Thank you for this! I really appreciate the confirmation on your reasoning why you prefer modern hotels.
Thank you.
Bekah
Brightness
Categories
- All Categories
- 13K Start here and say hello!
- 6.6K Coffee lounge
- 103 Games lounge
- 416 Cost of living
- 4.3K Disability rights and campaigning
- 1.9K Research and opportunities
- 199 Community updates
- 9.3K Talk about your situation
- 2.1K Children, parents, and families
- 1.6K Work and employment
- 776 Education
- 1.7K Housing and independent living
- 1.4K Aids, adaptations, and equipment
- 615 Dating, sex, and relationships
- 363 Exercise and accessible facilities
- 737 Transport and travel
- 31.5K Talk about money
- 4.3K Benefits and financial support
- 5.2K Employment and Support Allowance (ESA)
- 17K PIP, DLA, and AA
- 4.9K Universal Credit (UC)
- 6.3K Talk about your impairment
- 1.8K Cerebral palsy
- 867 Chronic pain and pain management
- 180 Physical and neurological impairments
- 1.1K Autism and neurodiversity
- 1.2K Mental health and wellbeing
- 319 Sensory impairments
- 824 Rare, invisible, and undiagnosed conditions
Disclaimer
Our website contains links to third parties’ websites for your information only.
We have no control over the content of those sites or resources and we don’t endorse or accept liability for the content of them.
Read the full Terms and Conditions and our Community House Rules.