Hi ive just filled out the online form for universal credit for my daughter who is severly autistic.

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Debra05
Debra05 Online Community Member Posts: 4 Listener
in Universal Credit (UC)
we are being asked to provide evidence for her id .We dont have any she just left school we have no passport or driving licence .What can i send them any help please anyone thanks

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  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    HI,

    Someone will contact you because face to face appointments are mostly suspended. Although it may take a few days for this to happen.
  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi is there not a list of documents they will accept maybe a birth certificate would be acceptable 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    woodbine said:
    This might help:

    https://www.gov.uk/government/publications/introducing-govuk-verify/introducing-govuk-verify

    Unfortunately, this doesn't work for everyone. My daughter and son in law claimed UC almost 5 weeks ago, just until she returns to work next month. While she verified her identity very easily it wasn't as easy for my son in law, even though he has a driving license. They did eventually ring him but it took a few days.
  • Debra05
    Debra05 Online Community Member Posts: 4 Listener
    Thanks guy it did send me to gov website but cannot verify her .I carnt believe they just carnt look at child benefit system or pip or even tax credits she been on them since born .I sometimes woumder were the commen sence is with these systems.All these system in place no one uses like hitting a brick wall 

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