They said they can't come to a decision until I have a F2F assessment. My payments stop on Friday

stev196666
stev196666 Online Community Member Posts: 3 Listener
edited January 2021 in Employment & Support Allowance (ESA)
Hi everyone hope you are all keeping safe

Comments

  • stev196666
    stev196666 Online Community Member Posts: 3 Listener
    Hi my esa comes to the end of the year on Friday, I went for assessment in April and it was cancelled because of covid, I had a assessment over the phone September now been told they cannot come to a desion until I have a face to face and my payments stop on friday
  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi and welcome 

    Sometimes this happens and they cant for enough information from the phone assessment 

    I'm not too sure what you can do as it depends on your circumstances to what you can claim 

    One of our benefits experts will be able to advise you more 
  • stev196666
    stev196666 Online Community Member Posts: 3 Listener
    Thank you
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    HI,

    This is because you can't be found fit for work without a face to face assessment and sometimes they can't get enough of information through just the telephone assessment.

    Your ESA will not continue past the 365 days unless placed into the Support Group. There's no news on when the face to face assessments will be back up and running again.

    Use a benefits calculator to check entitlement to Universal Credit. Though, do be aware that a claim for UC will end any tax credits you may already be claiming.
  • Tori_Scope
    Tori_Scope Scope Posts: 12,471 Championing
    Hello and welcome to the community @stev196666 :)Here's a link to Scope's benefits calculator, in case you wanted to check your entitlement to Universal Credit.

Categories