Employment and Support Allowance (ESA)
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ESA decision time

Hi all, was wondering if anyone had recently had a telephone WCA and received their decision and how long it took? I had mine 8 weeks ago and although I’ve received the doctors assessment report which says I should be in support group it has not yet gone to a decision maker (call to ESA today), does anyone know what sort of time frame I will be looking at?


  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    HI and welcome,

    There are no timescales for any decision. Sometimes it can take more than 8 weeks. As it's ESA you're claiming then if this is your first assessment then you'll receive the extra month from the 14th week of your claim.

    Usually they go with the report, in almost 8 years of claiming ESA myself i've never known them to go against the report.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • tomcar80tomcar80 Member Posts: 7 Listener
    Thanks Poppy, started this process back in July 2019 and had 3 F2F assessments cancelled with less than 24 hours notice pre Covid, hopefully they’ll work their way through the backlog quickly
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