Is it normal to be asked questions around social media, TV, hot drinks, and PJs during assessment?
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I got my report 4 days after having the assessment. The assessment was on the 18th Jan, Got a text on the afternoon of the 19th to say DWP had the report so I rang the following day on the 20th to request the report. It dropped through my letterbox on the 22nd.
If you receive a text from DWP to say they have received your report you can request it then otherwise its a case of you might have to wait 7 days.0 -
That’s quick that.BrettW said:I got my report 4 days after having the assessment. The assessment was on the 18th Jan, Got a text on the afternoon of the 19th to say DWP had the report so I rang the following day on the 20th to request the report. It dropped through my letterbox on the 22nd.
If you receive a text from DWP to say they have received your report you can request it then otherwise its a case of you might have to wait 7 days.I remember my mum waited nearly 3 weeks for hers to be sent back to DWP, hers was chosen for audit.0 -
The only difference to my claim over others @MarkN88 is that I chose to do everything electronically. I didn't fill out a paper form instead did an electronic one that was then uploaded to DWP via an upload site.
Maybe they are fast tracking these types of applications to see how well the system is working because I think its a new system they are testing out. Who knows?0 -
@BrettW a few people i have helped have done it electronically mainly new claims its alot faster0
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How many people have you helped with the electronic system @lisathomas50 and how fast has their application been processed? What did they have to say about the system overall?0
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Yes I remember you saying you had done it electronically.0
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@BrettW so far only 10 people 8 of my clients didn't need much help uploading or filling everything in and managed to send it off without much hassle
2 of my clients found it difficult to upload their evidence I think the uploading is difficult if you had to do it on your own and the sending it because you have to move things around
If they did it the same as universal credit it would be alot easier when I had to upload a document for a client they sent me a link and it was done no messing around
It varied eith my clients they had notifications of receipt of everything and a phone call and messages
Regards the time it took to get their award back was quite good 4 of my clients came back within 5 weeks 3 of my clients within 6 weeks the others were only done three weeks ago thst was hard trying to help someone on facetime doing it0 -
@BrettW did you think it was straightforward your good at computers and things though
As I said I think if it was done like universal credit it would be alot easier0 -
Oh sounds like they might have different systems in place then for electronic submission. They way they did mine was like Universal Credit. They sent me me a text with links for both the form and the submission. Didn't have to move anything around just had to select the file like you do on here with an image and then it uploaded.
Must be using a different submission model in Wales to England0 -
@BrettW it was a trial thing I think I had to write a report after but I suggested it would be easier to do it like universal credit
I let you know I got two more to do in two weeks0 -
@BrettW thats similar to how they uploaded but it was on another screen so then to submit you had to go to the second screen
Would it make a difference to the device thst someone uses and thst why it was on two different screens ????0 -
Actually made a mistake with that last comment it was an email they sent me not a text
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To be fair I wouldn't recommend filling it out on a smartphone but it is possible to do so. You have a lot of information to put on your form and using a proper keyboard makes the task a lot easier to type it in.
Can't understand why it would need 2 screens to be honest. The link I had took me right to the upload section of the site0 -
@BrettW it was done on a smart phone with a couple of my clients
It all worked and went off only 2 found it a bit harder0 -
Just ringing dwp now they said someone looking at my form now but cant see decision0
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They said if I ring mon will have decision had my assessment 11th xx0
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Got a letter today after telephoning to say they have all info they need0
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