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Is it normal to be asked questions around social media, TV, hot drinks, and PJs during assessment?

c2208c2208 Member Posts: 17 Listener
edited February 1 in PIP, DLA and AA
Hey I had my pip assessment after she arrived at my home early, I had some questions asking if I used social media watched tv, made hot drinks also asked how many times I changed my pj’s a week and pants? Do you no what this was relating to ? 

Replies

  • c2208c2208 Member Posts: 17 Listener
    also asked how many times I bathed.
  • Chloe_ScopeChloe_Scope Scope Posts: 10,652 Disability Gamechanger
    Hi @c2208, this will be just be asking about the daily living component of PIP and will assess how independent you can be. I hope you found it okay.

    If you'd like a copy of the report then you can ring up and request it a week after your assessment. This should give you an indication about what points the assessor gave you. It is rare the decision maker goes against the report.

    Very best of luck!
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    Scope

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  • c2208c2208 Member Posts: 17 Listener
    @Chloe_Tear hey thanks for reply yeah I said I don’t use social media as I don’t and I don’t really watch tv, I dress about 3 times a week and wash a couple a week due to staying in, do this go against me or do u score points on this as I’m not sure what it falls under on form
  • Chloe_ScopeChloe_Scope Scope Posts: 10,652 Disability Gamechanger
    Unfortunately it's not possible to say if these would go against you or not as it is up to the assessor. I appreciate how stressful this can be and I hope you don't have to wait long for a decision. Please do let us know how you get on. :)
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  • wilkowilko Member Posts: 2,289 Disability Gamechanger
    hello and welcome, being asked the questions you posted suggests the HP was trying to find out how you managed personal hygiene, bathing and changing cloths. As for watching TV and using tablet or a PC to use social media could also suggest your abilities to use technology and understand its usage.  Ring DWP and request a copy of your assessment report and on receiving it you will be able to work out what your award maybe but you have to wait for the official award letter notification.
  • c2208c2208 Member Posts: 17 Listener
    Hey thank you for reply I had the assessment Tuesday am I best ringing next week for report ?
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    c2208 said:
    Hey thank you for reply I had the assessment Tuesday am I best ringing next week for report ?
    Yes, waiting a week is best just to make sure both copies have been received. If you put a mobile number down on the form they will text once the report has been received back.

    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • meheymehey Member Posts: 17 Listener
    Hey have u heard anything 
  • meheymehey Member Posts: 17 Listener
    Has anyone had assessment Jan and had decision thanks
  • BrettWBrettW Member Posts: 607 Pioneering
    Had my assessment on 18th and requested my report two days later after the DWP messaged me to say they had received it. Received the report on 22nd. Just waiting for a decision now
  • meheymehey Member Posts: 17 Listener
    I had mine 11th the wait is so long 
  • MarkN88MarkN88 Member Posts: 813 Pioneering
    Most people wait about 6-8 weeks for a decision but it varies from area to area and there are no set timescales. 

    Have you requested a copy of your report? That will give you an indication of what the outcome is likely to be as the majority of the time the decision maker will go with what’s recommended. 
  • meheymehey Member Posts: 17 Listener
    No I have tried to ring but on hold to long will try again today thanks 
  • MarkN88MarkN88 Member Posts: 813 Pioneering
    Yeah. I find the best time to contact them is as soon as they open in the morning. 
  • meheymehey Member Posts: 17 Listener
    Anyone had news 
  • BrettWBrettW Member Posts: 607 Pioneering
    Nope @mehey. To be fair I'm not expecting to hear anything until at least February but who knows DWP may surprise me. A lot of the time successful applicants find that their first payment goes into their bank before they receive a decision.
  • tricky69tricky69 Member Posts: 3 Listener
    Any one had word from pip yet 
  • meheymehey Member Posts: 17 Listener
    No nothing when was ur assessment 
  • tricky69tricky69 Member Posts: 3 Listener
    My asses was 22nd jan got a text saying they got report just a waiting game now I aslo phoned them today and was told it could take up to 8 weeks hope not 
  • meheymehey Member Posts: 17 Listener
    Yes mines was 11th need to ring for report really 
  • BrettWBrettW Member Posts: 607 Pioneering
    I got my report 4 days after having the assessment. The assessment was on the 18th Jan, Got a text on the afternoon of the 19th to say DWP had the report so I rang the following day on the 20th to request the report. It dropped through my letterbox on the 22nd.

    If you receive a text from DWP to say they have received your report you can request it then otherwise its a case of you might have to wait 7 days.
  • MarkN88MarkN88 Member Posts: 813 Pioneering
    BrettW said:
    I got my report 4 days after having the assessment. The assessment was on the 18th Jan, Got a text on the afternoon of the 19th to say DWP had the report so I rang the following day on the 20th to request the report. It dropped through my letterbox on the 22nd.

    If you receive a text from DWP to say they have received your report you can request it then otherwise its a case of you might have to wait 7 days.
    That’s quick that. 

    I remember my mum waited nearly 3 weeks for hers to be sent back to DWP, hers was chosen for audit. 
  • BrettWBrettW Member Posts: 607 Pioneering
    The only difference to my claim over others @MarkN88 is that I chose to do everything electronically. I didn't fill out a paper form instead did an electronic one that was then uploaded to DWP via an upload site.

    Maybe they are fast tracking these types of applications to see how well the system is working because I think its a new system they are testing out. Who knows?
  • lisathomas50lisathomas50 Member Posts: 3,879 Disability Gamechanger
    @BrettW a few people i have helped have done it electronically  mainly new claims its alot faster 
  • BrettWBrettW Member Posts: 607 Pioneering
    How many people have you helped with the electronic system @lisathomas50 and how fast has their application been processed? What did they have to say about the system overall?
  • MarkN88MarkN88 Member Posts: 813 Pioneering
    Yes I remember you saying you had done it electronically. 
  • lisathomas50lisathomas50 Member Posts: 3,879 Disability Gamechanger
    @BrettW so far only 10 people   8 of my clients  didn't need much help uploading or filling everything in and managed to send it off without much hassle 

    2 of my clients found it difficult to upload their evidence I think the uploading is difficult if you had to do it on your own  and the sending it because you have to move things around 

    If they did it the same as universal credit it would be alot easier when I had to upload a document for a client they sent me a link and it was done no messing around 

    It varied eith my clients they had notifications of receipt of everything and a phone call  and messages 

    Regards the time it took to get their award back was quite good 4 of my clients came back within 5 weeks  3 of my clients within 6 weeks  the others were only done three weeks ago thst was hard trying to help someone on facetime doing it 
  • lisathomas50lisathomas50 Member Posts: 3,879 Disability Gamechanger
    @BrettW did you think it was straightforward  your good at computers and things though  

    As I said I think if it was done like universal credit it would be alot easier 
  • BrettWBrettW Member Posts: 607 Pioneering
    Oh sounds like they might have different systems in place then for electronic submission. They way they did mine was like Universal Credit. They sent me me a text with links for both the form and the submission. Didn't have to move anything around just had to select the file like you do on here with an image and then it uploaded. 

    Must be using a different submission model in Wales to England 
  • lisathomas50lisathomas50 Member Posts: 3,879 Disability Gamechanger
    @BrettW it was a trial thing I think I had to write a report after but I suggested it would be easier to do it like universal credit 

    I let you know I got two more to do in two weeks   
  • lisathomas50lisathomas50 Member Posts: 3,879 Disability Gamechanger
    @BrettW thats similar to how they uploaded but it was on another screen so then to submit you had to go to the second screen 

    Would it make a difference to the device thst someone uses and thst why it was on two different screens ???? 
  • BrettWBrettW Member Posts: 607 Pioneering
    Actually made a mistake with that last comment it was an email they sent me not a text :smile:
  • BrettWBrettW Member Posts: 607 Pioneering
    To be fair I wouldn't recommend filling it out on a smartphone but it is possible to do so. You have a lot of information to put on your form and using a proper keyboard makes the task a lot easier to type it in.

    Can't understand why it would need 2 screens to be honest. The link I had took me right to the upload section of the site
  • lisathomas50lisathomas50 Member Posts: 3,879 Disability Gamechanger
    @BrettW it was done on a smart phone with a couple of my clients 

    It all worked and went off  only 2 found it a bit harder 
  • meheymehey Member Posts: 17 Listener
    Just ringing dwp now they said someone looking at my form now but cant see decision 
  • MarkN88MarkN88 Member Posts: 813 Pioneering
    mehey said:
    Just ringing dwp now they said someone looking at my form now but cant see decision 
    It will be with a decision maker and therefore no decision has been made yet. 
  • meheymehey Member Posts: 17 Listener
    They said if I ring mon will have decision had my assessment 11th xx
  • meheymehey Member Posts: 17 Listener
    Got a letter today after telephoning to say they have all info they need 
  • BrettWBrettW Member Posts: 607 Pioneering
    @mehey did the person say what made them think they would have a decision on Monday if they couldn't see a decision on their system today?
  • meheymehey Member Posts: 17 Listener
    @BrettW they said a decision has just been made she spoke to case worker who said letter wont b uploaded till tonight 
  • BrettWBrettW Member Posts: 607 Pioneering
    Thats great @mehey I hope its the news you want when you get it
  • meheymehey Member Posts: 17 Listener
    @BrettW me to but didnt think assessment went very well 
  • BrettWBrettW Member Posts: 607 Pioneering
    edited January 29
    Its hard to gauge these things until you actually see either the assessment report or the decision letter itself.

    I've seen people post on here who have said that they thought their assessment had gone really well only to receive a report or decision letter awarding them a lot less or even nothing against what they were expecting. On the flip side there have been plenty of people who were convinced that their assessment had gone horribly wrong only to receive an award far in excess of what they expected.

    (edited for grammar error)
  • meheymehey Member Posts: 17 Listener
    @BrettW fingers crossed will keep u all posted 
  • lisathomas50lisathomas50 Member Posts: 3,879 Disability Gamechanger
    @BrettW the DWP work in mysterious ways 
  • meheymehey Member Posts: 17 Listener
    @BrettW got my report back sent yesterday looks like am getting all 0 
  • BrettWBrettW Member Posts: 607 Pioneering
    I'm sorry to hear that @mehey. Bear in mind though that until you recieve the decision letter nothing is set in stone. Are you going to apply for a MR if the decision letter goes with the assessment report recommendations?
  • meheymehey Member Posts: 17 Listener
    @BrettW yes I have a lot at min and theres loads of lies in  
  • BrettWBrettW Member Posts: 607 Pioneering
    What do you mean by lies?
  • meheymehey Member Posts: 17 Listener
    @BrettW it says in report am not on pain meds when I sent lost of meds of gp she states o was crying I was but in the next sentence says I seemed to enjoy the conversation and I she has classes the school run as unfimialiar place 
  • BrettWBrettW Member Posts: 607 Pioneering
    edited January 31
    Sorry @mehey didn't quite understand what you put there. She said you were crying but said you enjoyed the conversation? What conclusion did she draw from classing the school run as an unfamiliar place?

    Did she mention your list of meds in the assessment and go over them with you as to what they were?
  • meheymehey Member Posts: 17 Listener
    @BrettW states I wasnt hostile but did cry but I seemed to enjoy convo said I was only on over counter medication which is not true as I have sent a list of my meds from my gp 
  • mikehughescqmikehughescq Member Posts: 5,992 Disability Gamechanger
    The key here is to largely forget the assessment. You will doubtless be able to find many many inaccuracies and it will doubtless make you angry to read it. However, proving a HCP wrong does not generally get you PIP. 

    Focus on your other evidence. How good was your claim pack? How many real world detailed examples of not being able to do an activity reliably did you include per activity? And so on. 

    You’re kicking at an open door with a tribunal for example. They mostly don’t care how poor the HCP report was and don’t want to discuss it in any detail. They will want to hear from you and will balance that with your other evidence.
  • BrettWBrettW Member Posts: 607 Pioneering
    Well hopefully @mehey the decision maker will go over everything submitted and not just the assessment report and see that there are inaccuracies in what has been stated. Until you get the decision letter, like myself, there's not much you can do until you actually have the decision in front of you.

    If you do go for a MR when you state your reasons make sure you highlight where you think there were inaccuracies were and give more examples of your everyday life to reinforce these reasons. Do not accuse the assessor of lying because you cant really prove one way or the other if things in the report were deliberately misleading or just as a result of misunderstanding or miscommunication.
  • calcotticalcotti Member Posts: 1,229 Pioneering
    edited January 31
    BrettW said:
    Well hopefully @mehey the decision maker will go over everything submitted and not just the assessment report and see that there are inaccuracies in what has been stated. 
    That is what DMs should do, the assessment report should be treated as one part of the evidence base. Unfortunately they rarely do, I assume because they aren’t given enough time. I think that’s is why MRs can succeed, the second DM actually looks at the evidence.
    BrettW said: Do not accuse the assessor of lying because you cant really prove one way or the other if things in the report were deliberately misleading or just as a result of misunderstanding or miscommunication.
    Agree with that, much better to say “the assessor has misunderstood,...” although sometimes it’s unavoidable to say the report is inaccurate if the report says claimant physically did something which they didn’t. When it comes to appeals there is no need to expend much time on detailing inaccuracies in the report - tribunals know how poor they are.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • AFB18AFB18 Member Posts: 11 Listener
    Hi @c2208, this will be just be asking about the daily living component of PIP and will assess how independent you can be. I hope you found it okay.

    If you'd like a copy of the report then you can ring up and request it a week after your assessment. This should give you an indication about what points the assessor gave you. It is rare the decision maker goes against the report.

    Very best of luck!
    I had similar questions asked and I was just honest, I wasn’t bothered that what I told them because it’s not made public, I had my assessment over the phone so they couldn’t see me in pain so I just carried on as if no one was there ( when I get a sharp pain because I’ve sat for to long I would say f*** ) and they can hear that your in pain. I called them this week to ask for a copy of the assessment notes and the man I spoke to was very obliging although I got the feeling he didn’t really want to print it out and send it to me, they send it second class so could take some time to get it with COVID effecting the post.

    hope all goes well for you 
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