Backdated payments

Narn
Narn Online Community Member Posts: 1 Listener
edited February 2021 in Universal Credit (UC)
It about my backdated payment I won my assessment lcwra then uc phoned me on 30 jan said they will release my payment and it will take 7-10 days to go in to my bank left 3 messages on journal but still no money and no one as got back to me and it's 4 days past date they said my anxiety is so bad they know this I'm just so stressed out at the minute thanks Carl 

Comments

  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi 

    I suggest you give them a call or give them time to catch up after the weekend and respond to your journal entries 

    Did you pur it down as a payment query on your journal 
  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    Hello @Narn

    Welcome to the community, glad you've joined us :) 

    Sorry to read this is stressing you out at the moment, have you tried calling UC?I realise you have made the notes on your journal but if it was worrying me I would be tempted to call.
  • Tori_Scope
    Tori_Scope Scope Posts: 12,471 Championing
    Welcome to the community @Narn :) Have you been able to give them a call? 

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