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ShawAcademy

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[Deleted User]
[Deleted User] Posts: 1,651 Connected
edited February 2021 in Education
Above.

During the first lockdown circa this time last year, I did 2 courses with them in Digital Photography and Scratch coding and achieved Diplomas, and now they're doing an offer, £49  for lifetime membership, reduced from nearly a Grand.

But because I completed both my courses within the first 6 months of a year's subscription at £50 a month last year, I tried to cancel but they wouldn't play ball.

However, now that the cost has been significantly reduced I just tried to sign up again to do a programming course, and they won't honour either of my payment cards.

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  • woodbine
    woodbine Community member Posts: 11,652 Disability Gamechanger
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    I can understand why they wouldn't allow you to cancel, and i'm not sure how we can help?
    Only they can tell you why they won't accept your cards as payment.
    2024 The year of the general election...the time for change is coming 💡

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  • MarkM88
    MarkM88 Community member Posts: 3,127 Connected
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    What does the terms and conditions say in relation to the offer? 

    I suspect it excludes existing users. 
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  • [Deleted User]
    [Deleted User] Posts: 1,651 Connected
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    MarkN88 said:
    What does the terms and conditions say in relation to the offer? 

    I suspect it excludes existing users. 
    I'm not an existing user, I managed to cancel the account last year, Dad rang 'em up for me.

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  • MarkM88
    MarkM88 Community member Posts: 3,127 Connected
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    MrAllen1976 said:
    MarkN88 said:
    What does the terms and conditions say in relation to the offer? 

    I suspect it excludes existing users. 
    I'm not an existing user, I managed to cancel the account last year, Dad rang 'em up for me.

    I would still read their terms and conditions. Perhaps anyone that’s previously held an account is excluded? I’d ring them and ask for clarification why payment was rejected? 
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