Plusnet and John Lewis Broadband
ZombieZombie
Community Member Posts: 9 Listener
I have tried to contact both of these companies because I want to move my broadband provider but they don't let anyone email them and they don't have a working chat. The only option is telephone and I don't use telephones due to my Asperger's. I can't even cancel my account because they only allow telephone, which actually they never answer. Is there a legal helpline I can contact by email regarding this?
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Do you have online accounts with either of these providers @ZombieZombie? Are you looking to move from one to the other?0
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