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Disabled bus pass

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fire1342
fire1342 Community member Posts: 18 Connected
in Transport and travel
Hi all can I have some help please. 

I’m my wife’s appointed Person because of her condition. Planning a route is difficult and needs Company. 

I’ve been trying to get a disabled bus pass
south Wales. 

On her descriptors she been scored under the 
numbers they are looking for. 

So planning got 10 points and they are looking for 12. 
Moving around got 4 and they are looking for 8
points. 

I tried to do this online and her pip is new
just Got it. 

So I was hoping I can get some help with what I can do to help her get the disabled bus pass
Please. 

thank you 



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  • Lisatho11987777
    Lisatho11987777 Scope Member Posts: 5,911 Disability Gamechanger
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    Hi when I applied for my disabled buss pass in wales I applied on line if the buss company can't give you one you can apply from your local council  try the online application for your area first ?
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  • fire1342
    fire1342 Community member Posts: 18 Connected
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    Thank you 
    sorry I forgot to mention I did it online yesterday. 
    I had a email about 5.20
    saying I left out information but I put it in there. 
    I can see she’s low on points
    shes got enhanced on both parts so I did think it was ok yesterday. 
    But I’m concerned there maybe a problem now. 

    I have to call them I suppose. 

    Just checking how you manage if that is the case. 
    Than you 
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  • Lisatho11987777
    Lisatho11987777 Scope Member Posts: 5,911 Disability Gamechanger
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    If she has got enhanced on both that will be ok for a bus pass I had to send proof of my points on enhanced and a utility bill or bank statement it does take a whilst phone them to make sure you have given them everything you need and they will tell you I dont  think you will have a problem speak to them though and check they have everything they need and you should be fine ?
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  • woodbine
    woodbine Community member Posts: 11,652 Disability Gamechanger
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    I can't see it being a problem if she got enhanced for both parts of PIP, but all passenger transport authorities have different ideas, sounds like your best plan will be to phone them.
    2024 The year of the general election...the time for change is coming 💡

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  • fire1342
    fire1342 Community member Posts: 18 Connected
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    This is what is confusing me
    I uploaded the letter with it on there. 
    Evidence of disability

    Please submit a copy of one of the following pieces of evidence, making sure to submit the entire document, including all pages.
    Department for Work and Pensions (DWP) Personal Independence Payment (PIP) Statement of Entitlement, which shows:
    8 or more points under Descriptor 7 “Communicating Verbally”; or
    12 points under Descriptor 11 “Planning and Following a Journey”; or
    8 or more points under Descriptor 12 “Moving Around”.


    (11)
     got 10 for planning a journey. 

    (8)
    4 points for moving around. 
     
    14 points. 

    That’s not enough looking at this to me?.

    I have to call and ask them in the morning . 

    I did think the same because of Full Mobility. Thanks 
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  • Lisatho11987777
    Lisatho11987777 Scope Member Posts: 5,911 Disability Gamechanger
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    @fire1342 phone them tomorrow to see what they say hope it goes well let us know how it goes 
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  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
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    Hi there 

    Sometimes it isn't the total points awarded but the specific for each descriptor which seems to be the case here 

    Each provider and LA have their own rules 

    Fingers crossed you can sort it out 
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  • MarkM88
    MarkM88 Community member Posts: 3,127 Connected
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    Yes I was always under the impression it was not about the overall award but about specific points scored on specific descriptors. 
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  • Lisatho11987777
    Lisatho11987777 Scope Member Posts: 5,911 Disability Gamechanger
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    @fire1342 how did you get on today when you phoned about the bus pass 
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  • fire1342
    fire1342 Community member Posts: 18 Connected
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    Good morning 
    (mark is right) thank you,
    Yes I was always under the impression it was not about the overall award but about specific points scored on specific descriptors. 

    ok I called the transport Wales
    Yesterday. 

    The points she has is not a suitable for to automatically qualify. 

    I had to call the Council office
    and speak to the man who deals with this. 

    I’ve had to email medical evidence like you do for pip. 

    So I’ve got to wait to see and hopefully it will be ok. 

    I have got the same problem with the blue badge I think 
    Because of the way the points I made up. 
    I can see me doing the same thing when they ask me. 
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  • Penybont
    Penybont Community member Posts: 40 Connected
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    Unfortunately the requirements to get a disabled bus pass in Wales is too strict, it’s easier to get pip. I had a disabled bus pass but they removed off me despite me providing the same information to get it. Also if you have arthritis you are not allowed a disabled bus pass in Bridgend.
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  • poppy123456
    poppy123456 Community member Posts: 54,200 Disability Gamechanger
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    Penybont said:
    Unfortunately the requirements to get a disabled bus pass in Wales is too strict, it’s easier to get pip. I had a disabled bus pass but they removed off me despite me providing the same information to get it. Also if you have arthritis you are not allowed a disabled bus pass in Bridgend.
    This is an old thread that was posted 2 years ago. Hopefully the member did get the bus pass that was needed. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • anawilliam850
    anawilliam850 Community member Posts: 29 Connected
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    Provide documentation of your wife's condition, such as her PIP award letter or other relevant medical documents, to support her eligibility for a disabled bus pass. This can help establish her need for assistance in planning and taking public transportation.
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