Confused about a message

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JayjayT
JayjayT Online Community Member Posts: 3 Listener
in Universal Credit (UC)
Hi I got an email from UC which read... 

Some benefits can affect how much Universal Credit you receive. Our records show that you are not getting any of these benefits.


I'm currently receiving ESA and have successfully applied for PIP recently what is going on am I getting cut of or what I'm confused. Who do I contact I'm freaking out abit

Comments

  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi 

    It is just a standard message they send every so often just for you to look at to ensure you are not in receipt of any of the benefits mentioned 

    It doesnt mean you are being cut off and unless the email tells you to do anything then you don't need to 

    You only need to report if you are getting any of the benefits mentioned 


  • JayjayT
    JayjayT Online Community Member Posts: 3 Listener
    @janer1967 oh thank god thank you I woke up to this message and has been running through my mind all morning. I can just relax now thanks xxx
  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    edited May 2021
    If this is an ongoing claim and the message says you are not getting ESA and you are then you should message them to say that you are.

    if this is a new claim and the ESA is income based the ESA will stop two weeks after the UC claim is made.
  • wilko
    wilko Online Community Member Posts: 2,438 Championing
    Good morning,  as others have mentioned it’s just a routine letter sent out for information and updating you. On UC my journal say 1 activity to attend to on looking through my journal I could not find anything to do.  On enquiry to UC work coach it a fault in the software of UC that put up this message so just ignore it. It was a worry and caused a lot of frustration for a while.

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