Uploading Profile Picture

tcellmutation · May 2021

Hey, I am unable to upload a profile picture. It doesn't give me an option to do so. I've tried on multiple devices and multiple browers. All I see is "choose from the following avatar" but there isn't even any avatars to select. Weird.

If anyone can assist me?

Thanks

Tori_Scope · May 2021

Hi @tcellmutation

Yep, there appears to be an issue with this function at the moment. We've notified our team of the problem, so hopefully it'll be fixed soon.

Would you be able to send a screenshot of the page that comes up? It would also help us if you could let us know what kind of device you use to access the community e.g. smartphone, tablet, desktop, laptop etc., and which internet browser you use.

tcellmutation · May 2021

Hey @Tori_Scope

I am using a Samsung Galaxy S21 using Chrome and Samsung's own Internet browser.

Using an Apple Mac Mini M1 using Google Chrome and Safari with all updates installed.

Also using a 2018 iPad using Google Chrome and Safari both also up to date.

Thanks

tcellmutation · May 2021

Hey @Tori_Scope

I am using a Samsung Galaxy S21 using Chrome and Samsung's own Internet browser.

Using an Apple Mac Mini M1 using Google Chrome and Safari with all updates installed.

Also using a 2018 iPad using Google Chrome and Safari both also up to date.

Thanks

tcellmutation · May 2021

Hey @Tori_Scope

I've tried to upload a photo but it won't let me upload it under this category.

I am using a Samsung Galaxy S21 using Chrome and Samsung's own Internet browser.

Using an Apple Mac Mini M1 using Google Chrome and Safari with all updates installed.

Also using a 2018 iPad using Google Chrome and Safari both also up to date.

I am not using any popup blockers on any of these devices.

It's the same on all devices.

Thanks

Tori_Scope · May 2021

Thanks @tcellmutation

I'll pass this information on.

tcellmutation · May 2021

Tori_Scope said:

Thanks @tcellmutation I'll pass this information on.

Many thanks

Tori_Scope · May 2021

The issue should hopefully be resolved now @tcellmutation

Could you try uploading a profile picture to see if it works?

tcellmutation · May 2021

Tori_Scope said:

The issue should hopefully be resolved now @tcellmutation Could you try uploading a profile picture to see if it works?

Mugshot has been successfully uploaded. Oh dear! lol, thanks

Uploading Profile Picture

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