Uploading Profile Picture

tcellmutation
tcellmutation Community member Posts: 259 Empowering
in Coffee lounge
Hey, I am unable to upload a profile picture. It doesn't give me an option to do so. I've tried on multiple devices and multiple browers. All I see is "choose from the following avatar" but there isn't even any avatars to select. Weird.

If anyone can assist me?

Thanks

Comments

  • Tori_Scope
    Tori_Scope Scope Posts: 12,443 Championing
    Hi @tcellmutation :) Yep, there appears to be an issue with this function at the moment. We've notified our team of the problem, so hopefully it'll be fixed soon. 

    Would you be able to send a screenshot of the page that comes up? It would also help us if you could let us know what kind of device you use to access the community e.g. smartphone, tablet, desktop, laptop etc., and which internet browser you use. 
  • tcellmutation
    tcellmutation Community member Posts: 259 Empowering
    Hey @Tori_Scope

    I am using a Samsung Galaxy S21 using Chrome and Samsung's own Internet browser.

    Using an Apple Mac Mini M1 using Google Chrome and Safari with all updates installed.

    Also using a 2018 iPad using Google Chrome and Safari both also up to date.

    Thanks



  • tcellmutation
    tcellmutation Community member Posts: 259 Empowering
    Hey @Tori_Scope

    I am using a Samsung Galaxy S21 using Chrome and Samsung's own Internet browser.

    Using an Apple Mac Mini M1 using Google Chrome and Safari with all updates installed.

    Also using a 2018 iPad using Google Chrome and Safari both also up to date.

    Thanks



  • tcellmutation
    tcellmutation Community member Posts: 259 Empowering
    edited May 2021
    Hey @Tori_Scope

    I've tried to upload a photo but it won't let me upload it under this category.

    I am using a Samsung Galaxy S21 using Chrome and Samsung's own Internet browser.

    Using an Apple Mac Mini M1 using Google Chrome and Safari with all updates installed.

    Also using a 2018 iPad using Google Chrome and Safari both also up to date.

    I am not using any popup blockers on any of these devices.

    It's the same on all devices.

    Thanks



  • Tori_Scope
    Tori_Scope Scope Posts: 12,443 Championing
    Thanks @tcellmutation :) I'll pass this information on. 
  • tcellmutation
    tcellmutation Community member Posts: 259 Empowering
    edited May 2021
    Tori_Scope said:
    Thanks @tcellmutation :) I'll pass this information on. 
    Many thanks :)

  • Tori_Scope
    Tori_Scope Scope Posts: 12,443 Championing
    The issue should hopefully be resolved now @tcellmutation :) Could you try uploading a profile picture to see if it works? 
  • tcellmutation
    tcellmutation Community member Posts: 259 Empowering
    Tori_Scope said:
    The issue should hopefully be resolved now @tcellmutation :) Could you try uploading a profile picture to see if it works? 

    Mugshot has been successfully uploaded. Oh dear! lol, thanks

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