Still nothing!!! 19 weeks and I haven't had an acknowledgement text — Scope | Disability forum
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Still nothing!!! 19 weeks and I haven't had an acknowledgement text

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RoxyC
RoxyC Community member Posts: 40 Connected
edited July 2021 in PIP, DLA, and AA
Am i just unlucky? Someone I know applied for PiP after I did and has had her assessment and I've not even had a text to say they acknowledge my paperwork. We live in the same borough so our paperwork went to the same office. I know each claim is different but 19 weeks???? Not even an acknowledgement text. 
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Comments

  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
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    Hi and welcome 

    Have you tried to contact them and make sure they have the paperwork 

    If not I suggest you do 
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  • woodbine
    woodbine Community member Posts: 11,621 Disability Gamechanger
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    It can be the luck of the draw timing wise but you should have had a confirmation of receipt, so as above a quick call to check is in order,
    2024 The year of the general election...the time for change is coming 💡

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  • RoxyC
    RoxyC Community member Posts: 40 Connected
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    My mum rang them at the beginning of June and they confirmed they have my paperwork. I cant call as I cant hear so rely heavily on on other means of contact. My mum is my appointee due to hearing difficulties 
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  • dave392
    dave392 Community member Posts: 42 Courageous
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    If  it’s any help I waited from Oct 2020 finally got assessment 15th June 2021 i never had any correspondence from them either it’s just a waiting game I’m afraid 
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  • cupcake88
    cupcake88 Posts: 1,286 Pioneering
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    My one took a long time also but if you are awarded pip you do get back payed to when you applied . I applied for mines last feb and I didn’t have assessment till like July I think it was then I got my decision in August 
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  • Luna51
    Luna51 Community member Posts: 283 Pioneering
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    I don't think many people have an acknowledgement to be fair (I am my daughter's appointee) and we didn't, but equally it is frustrating to be kept waiting for so long.
    As @janer1967 advised, you could ask your Mum to call for an update, it can take over an hour to get through, so be prepared.. 

    Best Wishes ?
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  • RoxyC
    RoxyC Community member Posts: 40 Connected
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    Thank you all for the advice. It just puzzles me how this service is so inconsistent. ? some have regular contact, letters and texts and others get absolutely nothing. You would think there was a strict process that applies to all claimants. 
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  • RoxyC
    RoxyC Community member Posts: 40 Connected
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    As an update, my mum called them yesterday and the paperwork was sent to the assessment team on the 28th of may. Apparently the assessments go in date order so it's a case of waiting now for a letter to confirm the assessment date and time. 
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  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,652 Disability Gamechanger
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    Hopefully not too long then @RoxyC :) 
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