Work capability assessment by telephone

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sallyannie
sallyannie Online Community Member Posts: 16 Listener
edited August 2021 in Universal Credit (UC)
Hi iv got my work capability assessment uc this Monday I’m so anxious any advice on what it’s like by phone ?

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  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi and welcome to the community 

    It is the same format as a f2f assessment 

    They will go through what you put on your uc50 form to get more information and ask general questions based on your capabilities to do any type of work 

    Have a copy of your form to hand and read through it before 

    Think of real examples of what happened when you try to do the activities,  why you can't do them and what are consequences of doing them 

  • sallyannie
    sallyannie Online Community Member Posts: 16 Listener
    Thanks I’m just worried as my condition has got a lot worse than it was when I first submitted my forms I have kept my work coach up to date with my health condition ongoing tests etc just really worried and anxious 
  • sallyannie
    sallyannie Online Community Member Posts: 16 Listener
    Think I’d prefer a face to face then they could see how badly my knees are swollen and other joints how do they make a decision by phone x
  • Cress
    Cress Online Community Member Posts: 1,005 Trailblazing
    I can only speak of my own experience with a telephone pip assessment.
    It wasn't anywhere near as bad as I feared.
    I had no impression that they were trying to trick me or catch me out as I've heard said.
    Maybe I was lucky, but knowing that will not make me feel any better about any future assessments...lol
  • sallyannie
    sallyannie Online Community Member Posts: 16 Listener
    Yea it’s just nervous wracking x
  • sallyannie
    sallyannie Online Community Member Posts: 16 Listener
    Also I’m still waiting on more recent test results and an appointment with my rhemotologist to discuss so iv no clear diagnosis only it might be this or it might be that 
  • Cress
    Cress Online Community Member Posts: 1,005 Trailblazing
    edited August 2021
    sallyannie said:
    Think I’d prefer a face to face then they could see how badly my knees are swollen and other joints how do they make a decision by phone x
    They go on the detail in your form as to how it affects what you are able to do and any medical evidence you may have provided. :)
  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    It isnt about a diagnosis so don't worry about that 

    Just say how it is mention how swollen your knees are eg twice normal size , and the appts and tests you are waiting for 

    Don't think too deep into it just tell it as it is 




  • sallyannie
    sallyannie Online Community Member Posts: 16 Listener
    Thanks that’s made me feel a bit better x

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