Mr call due any day soon. Do they call off of an 0800 number?

natasha1776
natasha1776 Online Community Member Posts: 11 Listener
edited September 2021 in PIP, DLA, ADP and AA
I believe I might get a call to discuss my Mr any day soon. Part of my condition is I don’t like talking on the phone and I struggle to explain and express my self, also very forgetful. I expressed this on the phone call after picking up the courage to try and phone them to find out what’s happening mr over the 10 week time scale. I expressed I don’t like talking on the phone hence why I failed the assessment I asked what phone number they would call off if they rang me to discuss the Mr, she didn’t know the answer. 
My question is please do they ring off a 0800 number or with help phone number when they ring to discuss. I know they don’t ring everyone but if I could have an idea of the number at least I know if to answer. Many thanks Natasha 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    They only ever ring if they have a question to ask but this doesn’t happen very often. If they do ring it’s likely to be from a withheld number, at least that’s what it was for me when I had a call from a decision maker in the past.
  • mamah72
    mamah72 Online Community Member Posts: 10 Listener
    When they rang me the caller ID read universal credits , which was OK for me and did not cause me the usually anxiety I have about calls.
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    mamah72 said:
    When they rang me the caller ID read universal credits , which was OK for me and did not cause me the usually anxiety I have about calls.

    This is regarding PIP, who have been known to ring from a withheld number.
  • Leigh14
    Leigh14 Online Community Member Posts: 612 Empowering
    natasha1776 said:
    I believe I might get a call to discuss my Mr any day soon. Part of my condition is I don’t like talking on the phone and I struggle to explain and express my self, also very forgetful. I expressed this on the phone call after picking up the courage to try and phone them to find out what’s happening mr over the 10 week time scale. I expressed I don’t like talking on the phone hence why I failed the assessment I asked what phone number they would call off if they rang me to discuss the Mr, she didn’t know the answer. 
    My question is please do they ring off a 0800 number or with help phone number when they ring to discuss. I know they don’t ring everyone but if I could have an idea of the number at least I know if to answer. Many thanks Natasha 
    When someone rang me last week about the MR, it was from an 0800 number. I waited 12 weeks. Good luck with yours.
  • idontlikeliving
    idontlikeliving Online Community Member Posts: 119 Contributor
    @Leigh14 can’t believe how long it takes for a mr. It’s such a long process the whole pip situation. 
  • mamah72
    mamah72 Online Community Member Posts: 10 Listener
    Sorry I need to reiterate , on Monday I had a call and the caller ID read universal credit  however it was a lady from PIP asking if I had anything further to add as it was going to a decision maker that afternoon and I would hear by the weekend .
  • Leigh14
    Leigh14 Online Community Member Posts: 612 Empowering
    idontlikeliving said:
    @Leigh14 can’t believe how long it takes for a mr. It’s such a long process the whole pip situation. 
    They would have been dealing with an awful lot of stuff though, backlogs, covid, working from home etc. 

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