PIP report suggests 0 points in some areas. What should I do next? I'm already struggling with money - Page 2 — Scope | Disability forum
Please read our updated community house rules and community guidelines.

PIP report suggests 0 points in some areas. What should I do next? I'm already struggling with money

2

Comments

  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
    You should always treat a review as a new claim even if there is no change 

    Give details for each descriptor about how you are affected 
  • poppy123456
    poppy123456 Community member Posts: 53,357 Disability Gamechanger
    The HCP doesn’t award points. They make recommendations only. The decision maker looks at all the evidence, including your form, the evidence you sent and the assessment report. From this they make their decision. Have you had the decision yet? 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Daisy12
    Daisy12 Community member Posts: 17 Connected
    I was told over phone that I've got highest rate care but only 4 points for mobility so I'm waiting for the letter still to see which areas I've been awarded points.
  • poppy123456
    poppy123456 Community member Posts: 53,357 Disability Gamechanger
    What award did you previously have?
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • chiarieds
    chiarieds Community member Posts: 16,007 Disability Gamechanger
    Hi @Daisy12 - I'm ever so sorry your review wasn't as expected. I know many of us have had assessor's reports that hurt; it's not that your disabilities weren't believed about, rather you didn't give the detail that a PIP review needs, as with an initial claim in some instances. The assessors do some unfortunate 'cut & paste' answers, that often bear no resemblance to how you are. For example I got because I didn't see 'a pain management nor physiotherapy specialist,' I could walk further without being in pain than I'd stated. Now that's a bit odd, as I am a physio., so that was easily refuted with a Mandatory Reconsideration. Not so easy for others.
    With your review, putting 'no change,' as you mention, you should have given more detailed info....treating it as a new claim, & giving those so important detailed responses. With my problems I haven't seen my GP for about 3 years, & my specialists gave up on me long before that as they were unable to help, so medical evidence doesn't always help, rather your own is more important. 
    Please know that everyone here's trying to help from their knowledge, understanding, & personal experience.
  • Daisy12
    Daisy12 Community member Posts: 17 Connected
    I did get high rate care before and no mobility but I was told over the phone I've got same award as last time but I should've got the mobility part this time as I'm unable to walk without my son helping me but I will check the award notice when I receive it  and I will compare it with the last one and I will do a mandatory reconsideration. I have a better idea now as what I will need to do when I receive a review form in future.
  • poppy123456
    poppy123456 Community member Posts: 53,357 Disability Gamechanger
    Although you're not happy, the good news is that you've kept the same award and that's a good start. For the daily living part, you've already got the highest award so it doesn't matter what points you scored or whether you didn't score the same points as you previously did. Even at Tribunal once they reach 12 points they stop because that's how many points is needed for Enhanced. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Daisy12
    Daisy12 Community member Posts: 17 Connected
    What I can't understand is it said on my previous report I needed prompting for certain activities and I got awarded the correct points then now because I've been discharged back to the doctor's as nothing more can be done the assessor seems to think I am now better and can now do these activities with no prompting and this is not true I still need the same amount of help and I've said there has been no change. Also the assessor has lied saying I told her I could go out alone. I never said this. I think these assessments should be recorded. Now I have not been awarded the mobility part but I'm going to fight it. I just think they hope people won't bother. Assessor also said my medication dose isn't high enough. And also because I held phone up to my ear for the assessment I don't need help washing my hair. I had no choice to hold the phone up I had to swap hands as was in pain and she wrote this down. Unbelievable some of these assessors.
  • poppy123456
    poppy123456 Community member Posts: 53,357 Disability Gamechanger
    You are talking about the report, you haven't yet seen the decision letter. The medication and washing your hair are both part of daily living, which you already have the highest possible award. It doesn't matter how many extra points you could have scored you can't have any higher award so it's a waste of your time and their's mentioning anything about the daily living part.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Daisy12
    Daisy12 Community member Posts: 17 Connected
    @Username_removed Assessor had checked my previous report as they have said this in my recent report as they noted I need prompting for most things as this is what was said in my previous report. And as I said because I've been discharged back to my doctor's the assessor said I now don't need prompting anymore even though I said things are still the same. She lied saying  that I said I could now go out on my own. I never said this. I said I still couldn't do this so I stand by what I say and yes they should record assessments and assessors should get in trouble for lying as if it was other way round we would. Thanks to her I'm going to have to fight for some of my award back. It's bad enough being ill without having to fight to get back what we should've got to start with.
  • poppy123456
    poppy123456 Community member Posts: 53,357 Disability Gamechanger
    edited September 2021
    Daisy12 said:
     Thanks to her I'm going to have to fight for some of my award back.
    You haven't lost any of your original award though because you still have the highest daily living award which is Enhanced and for this, there's nothing to fight for.
    I understand you're not happy because you weren't awarded any mobility but think you should be entitled to som, so yes request the MR for that only. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Daisy12
    Daisy12 Community member Posts: 17 Connected
    @mikehughescq, how can you say I'm being a tad naive? You don't even know me or anything about my report. Nothing. How could the assessor possibly know I needed prompting if they hadn't looked at my previous report? They obviously got this information from there as they wouldn't have known this. I also just made a comment on the assessor lying as they have done, I'm  quite aware that DWP won't do anything about this and it's difficult to prove if I did make a complaint but  it's now cost me some of my award so now going to have to fight to get this back. So I think I've every right to my own opinion. Like anyone else.
  • poppy123456
    poppy123456 Community member Posts: 53,357 Disability Gamechanger
    Daisy12 said:
    it's now cost me some of my award so now going to have to fight to get this back. So I think I've every right to my own opinion. Like anyone else.

    No they haven't because you have the same award you had previously. Or am i missing something here?
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • cristobal
    cristobal Community member Posts: 984 Disability Gamechanger
    @daisy12 - Be careful that you don't lose sight of what you are trying to achieve.

    As others have said what the assessor did or didn't say isn't really relevant. It's annoying if the report contains innaccuracies. It happened to me and I became obssessed with this instead of concentrating on something more positive. Looking back I should moved on.

    Maybe leave it for a few days and come back to it.

    You say that there is "no change" to your mental health but there will be a lot of change to your original application. The examples that you gave originally to support will be quite old and you could easily be replaced by something more recent.

    I hope this is helpful.
  • cristobal
    cristobal Community member Posts: 984 Disability Gamechanger
    @Username_removed …I’m reluctant to disagree with you because you are obviously knowledgeable, very experienced and keen to help others by posting on here. Not only that I could be accused, quite rightly, of not following my own advice to the OP and ‘moving on.’ I have experience of only one PIP application - my own - whereas you probably have experience of several hundred, if not more.

    My assessment was carried out at home pre-COVID and the subsequent report was full of lies. Why can I say ‘lies’ when they could be genuine mistakes?

    Firstly because of the number of them. Everyone makes mistakes but at least seven or eight ‘Yes’ or ‘No’ answers were wrong. Numerous other answers were recorded incorrectly. No one could be that incompetent.

    Secondly because some answers that I supposedly said were made up - hobbies that I’ve never heard of is one example I can remember.

    Finally, the clincher. None of the inaccuracies - IIRC about forty - could be perceived to be to my advantage. This wouldn’t happen if the assessor was simply incompetent - they'd be equally as likley to mistakenly  record "x is totally incapable of cooking for himself" as what was written

    My case might be one in a hundred. More likely one in a thousand. I have no doubt that the vast majority of assessment are carried out properly. Mine wasn't. The assessor lied about what took place.

    The only conclusion I can come to is that she lost her notes and had to make something up.


  • poppy123456
    poppy123456 Community member Posts: 53,357 Disability Gamechanger
    @cristobal the HCP isn't there to write things down verbatim, if this happened then there would be no point in having the assessments. They are there to get more information about how your conditions affect you and to form their opinion.
    I'll be very surprised if a person can remember every single thing that was said during the assessment, i know i couldn't and was constantly second guessing myself as to whether i said this or that.
    I've had 3 PIP assessments for myself, the most recent one was paper based. In each of the reports there was some inaccurancies but overall it was pretty good.
    Same for my daughter, off the top of my head there was one activity where she didn't score any points but definitiely should have, without any doubts. It said she could complete that task without any assistance or aids but it's simply not true. She scored enough points for Enhanced in both parts so there was no point in challenging that
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • cristobal
    cristobal Community member Posts: 984 Disability Gamechanger
    edited September 2021
    @poppy12345 - I'm referring mainly to closed questions where the answer on many occasions either Yes or No. There's only one way to record that really. There were several other examples of my answers being summarised incorrectly, and answers to questions that weren't asked!

    My intention is just to add the other side of the story. You've had a good experience and so have thousands of others. Some people don't and their posts on here seem quite often to be dismissed. For example when you say that you’d be surprised if anyone could remember everything that took place it seems that for some reason you don’t believe what I’m saying.

    Please believe me when I say that this does happen. I don't know why, or how frequently.

    I recorded the assessment which is why I know I'm not mistaken.

  • Dan2three
    Dan2three Community member Posts: 24 Connected
    @Daisy12
    My report when somewhat the same way, was done by an occupational therapist!!
    She's stated I have no meds for anxiety when the meds I am on is their first go too.
    Also that I passed my driving test so I have no mental health issues but didn't state I did this 15 years ago when I was 18 now 33, you can't make it up sometimes.
    I am currently waiting for MR decision so fingers crossed some luck in getting to the pip I think I deserve.
    Don't give up tho it will be worth it for a good outcome!!
  • poppy123456
    poppy123456 Community member Posts: 53,357 Disability Gamechanger
    Nope, i never said i didn't believe you... inaccurancies do happen.
    cristobal said:
     There were several other examples of my answers being summarised incorrectly, and answers to questions that weren't asked!

    If all the information is given when filling out the forms there wouldn't be any unanswered questions.

    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • cristobal
    cristobal Community member Posts: 984 Disability Gamechanger
    Nope, i never said i didn't believe you... inaccurancies do happen.
    cristobal said:
     There were several other examples of my answers being summarised incorrectly, and answers to questions that weren't asked!

    If all the information is given when filling out the forms there wouldn't be any unanswered questions.



    I don't understand the bit about 'unanswered questions' - my point is that the assessor helpfully (!) provided answers to questions that she hadn't asked me!

    Time to move on I think. I just wanted to show that on some occasions people do lie and it can't  always be dismissed





Brightness

Do you need advice on your energy costs?


Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.