When will my backpay be paid? — Scope | Disability forum
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When will my backpay be paid?

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KimmyJade
KimmyJade Community member Posts: 2 Listener
Hi, I got the decision on Wednesday last week (22/9/21) that I am owed some back pay. I went for my health capability assessment in March last year and I was approved for this. However at the time I was in a joint claim with my ex partner. In June last year, we split up, and because my claim changed to a single claim I never received any of the health and capability money. So I'm owed all of the money from this. I was told by my case manager that once the decision makers have approved the decision, that the money should hit my bank account within 7 days. I'm not sure how true this is, which is why I'm writing to this forum. Is it worth chasing up every week until I get the money I'm owed? As I was told by this person that I'd receive my money by the 29th of September. 

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  • poppy123456
    poppy123456 Community member Posts: 54,072 Disability Gamechanger
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    Once payment has been made it takes 3-5 working days to go into your back. If you don't receive it when they said you would then put a note onto your journal under the payment section.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • KimmyJade
    KimmyJade Community member Posts: 2 Listener
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    Thank you so much for the quick response. You've massively helped alleviate my anxiety today. Take care :) 

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