Pip phone call didn’t happen
sleepingplum
Online Community Member Posts: 11 Connected
I have had no letter to tell me I was having my phone assessment on Friday 25th feb they just phoned I was in the car at the time so she made it for 27th Sunday today at half ten but no one has phoned what do I do now
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They could just be late ringing because the previous assessment lasted longer than they expected, which can happen. Although they tell you a time, they don't always ring on time. I'd advise you to ring the health assessment providers to see what's happened.
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Thank you what number do I phone I haven’t had any information and this is my first phone assessment the last one was face to face
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It will depend on who does the assessment in your area, you can find out here. https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/610293/personal-independence-payment-postcode-map.pdfIndependent Assessment Services here. https://www.mypipassessment.co.uk/contact-us/
Phone us
Contact us via the telephone using the contact number for your area.
North of England & Scotland: 0800 188 4880
South of England: 0800 188 4881
Lines are open Monday to Friday 8am to 8pm and Saturday 9am to 5pm.
Capita here. http://www.capita-pip.co.uk/en/index.html 0808 1788 114
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Have you been able to give them a call today @sleepingplum?0
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Yes it turns out she was a caseworker and I didn’t need an assessment that it was all decided to carry my claim on for another 4 years2
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Thanks for the update @sleepingplum
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