Council Tax Rebate for those on Guaranteed Pension Credit

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  • MarkM88
    MarkM88 Online Community Member Posts: 3,119 Connected
    racyguy said:
    I just find it a little weird that you completed a Direct Debit form for nil payment as you had no CT liability and your council who could not act on it, accepted it as good evidence.
    Why not? 

    They completed a DD form, there was no liability to take any payments and used the banking details to pay the £150. 

    Someone that hasn’t got a DD set up will be expedited to complete a form of such and confirm banking details, these are what will be used to send the £150. 

    What’s the difference? 
  • racyguy
    racyguy Online Community Member Posts: 560 Empowering
    MarkM88 said
    Why not? 

    They completed a DD form, there was no liability to take any payments and used the banking details to pay the £150. 

    Someone that hasn’t got a DD set up will be expedited to complete a form of such and confirm banking details, these are what will be used to send the £150. 

    What’s the difference? 
    The difference is that by the council waiting for the 1st instalment of the 22/23 CT liability to be paid via a DD is evidence enough that the bank account is correct etc and belongs to the correct person.

    Basically filling out a blank DD where the council cannot check it's validity and accepting it as good evidence suggests to a sloppy attitude by the council.
  • MarkM88
    MarkM88 Online Community Member Posts: 3,119 Connected
    But the council will do exactly the same if you are in credit and choose to be paid direct to your bank or in this instance to people that don’t have a DD set up and will have to ask people to provide there bank details. They will just send it and the responsibility is on you to provide the correct details. 

    Same thing. 

    Your making a big deal where it’s not needed. 
  • ShirleyW
    ShirleyW Online Community Member Posts: 353 Empowering
    @racyguy I don't think it's wierd of my Council at all, nor is it sloppy.

    I filled in a direct debit mandate quoting my Council tax reference number.  The names on the bank account match the names on our Pension Credit and our Council Tax Relief claims. The address the bank holds matches the names and address on our Council Tax bill.

    They sent a letter addressed to us at that address confirming the details.   What more do you want?  🤔  

    You are being awkward and obstructive.   I am pleased that my Council acted I  such an efficient way.
  • racyguy
    racyguy Online Community Member Posts: 560 Empowering
    woodbine said:
    Checked our council website and they will only allow bank details via their website when they get round to those who don't pay by DD as they say any other method won't bed secure.
    Re SMI loan take up your figures are out of date, but never mind.
    So glad that your council is taking action to ensure that the info supplied by the claimant can and will be verified by the bank concerned. Filling out a blank DD for £0  and expecting the council to accept it in good faith is really bad policy. Where is the oversight and evidence that the council must carry out to cross check the info supplied with the relevant bank? They should not just accept that the claimant is telling the truth. Look where that has got us with the amount of fraud that was carried out on the money handed over during the lockdown - very little evidence was asked for - money was flying out of the window for all. Now they are trying to recover it.
  • racyguy
    racyguy Online Community Member Posts: 560 Empowering
    woodbine said:

    Re SMI loan take up your figures are out of date, but never mind.
    Info from the government is only available up to late 2021. They assume that from that date very few claims to change to SMI will be made. I can;t access the 2021 info as the government website is down. As soon as it opens again no doubt it will continue to show very poor take up - this surprised the DWP no end.
    When you have the DWP asking people  to claim something a good percentage will always refuse to do so - look at the Pension Credit shambles even today they are continuing to try to put pressure on people to make a claim - what 19 years since it started!!
  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    Evening all. Just wanted to step in here and issue a gentle reminder to ensure that we respect the views and suggestions of other members and consider how the words we say might come across. it's absolutely fine to disagree and debate is healthy, but let's ensure we continue to do that in the right way  

    Thanks for starting this thread racyguy, I've found the contributions from members really interesting to read.
  • racyguy
    racyguy Online Community Member Posts: 560 Empowering
    Evening all. Just wanted to step in here and issue a gentle reminder to ensure that we respect the views and suggestions of other members and consider how the words we say might come across. it's absolutely fine to disagree and debate is healthy, but let's ensure we continue to do that in the right way  

    Thanks for starting this thread racyguy, I've found the contributions from members really interesting to read.
    For those claiming guarantee pension credit must be made aware that if and when asked to apply for the £150 they must claim it otherwise it will be loaded as a credit to their CT for which there would be no liability.
    Saddened that for this category of persons neither the government or the councils' seemingly don't want to be proactive with people who don't make a claim when asked to do so.

  • MarkM88
    MarkM88 Online Community Member Posts: 3,119 Connected
    edited May 2022
    I think lots of places are well ahead though. My LA have completed paying people who pay by DD and have set a deadline of 10 June to apply for the £150. 

    After that it’s credited to CT account. 

    That doesn’t mean people will lose out because even if they have no liability and it’s set as £0, it would show a credit of £150 and you can still ask for it to be paid. 
  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    racyguy said:
    Saddened that for this category of persons neither the government or the councils' seemingly don't want to be proactive with people who don't make a claim when asked to do so.
    There is no evidence to support that assumption. Most local authorities are just setting up the processes to get the £150 to those with DDs set up. We don’t yet know what processes they will use to advertise the scheme or to contact people. (I dare say some local authorities will make more effort than others.)

    There isn’t really a role for government in this. Local authorities know who is liable but has not been paid the £150 through DD, government don’t.
  • racyguy
    racyguy Online Community Member Posts: 560 Empowering
    woodbine said:
    As I understand it, those who pay by DD will have the £150 paid to their bank account sometime this summer, once this is underway those who don't have a DD set up will be directed to a webpage where they can safely and securely provide details of the bank account they want the rebate to be paid into.
    If you fall into the second category you can decide to claim or not to claim.
    Absolutely and that relates to all GPC claimants who must claim as they have no CT liability and hence no requirement to set up a DD.
    For that sector the government has been made aware that at least 20% will not make a claim for whatever reason. Their £150 is likely to then be credited to a non existing liable CT account. 
    I wonder what processes are in place to refund that CT overpayment without making a claim for it.
  • racyguy
    racyguy Online Community Member Posts: 560 Empowering
    MarkM88 said:
    I think lots of places are well ahead though. My LA have completed paying people who pay by DD and have set a deadline of 10 June to apply for the £150. 

    After that it’s credited to CT account. 

    That doesn’t mean people will lose out because even if they have no liability and it’s set as £0, it would show a credit of £150 and you can still ask for it to be paid. 
    I agree, but it will be almost a certainty that if they haven't claimed it in the first plce and it is put as a credit in the CT account do you really think that they will claim it then?

  • racyguy
    racyguy Online Community Member Posts: 560 Empowering
    calcotti said:
    racyguy said:
    Saddened that for this category of persons neither the government or the councils' seemingly don't want to be proactive with people who don't make a claim when asked to do so.
    There is no evidence to support that assumption. Most local authorities are just setting up the processes to get the £150 to those with DDs set up. We don’t yet know what processes they will use to advertise the scheme or to contact people. (I dare say some local authorities will make more effort than others.)

    There isn’t really a role for government in this. Local authorities know who is liable but has not been paid the £150 through DD, government don’t.
    Yes the LA will know who is entitled but the question I ask is for that 20% that don't make a claim and other than credit it to non existent CT account what do you think they should do to get this money to them. Or should we just shrug our shoulders and say tough luck. 
  • MarkM88
    MarkM88 Online Community Member Posts: 3,119 Connected
    racyguy said:
    MarkM88 said:
    I think lots of places are well ahead though. My LA have completed paying people who pay by DD and have set a deadline of 10 June to apply for the £150. 

    After that it’s credited to CT account. 

    That doesn’t mean people will lose out because even if they have no liability and it’s set as £0, it would show a credit of £150 and you can still ask for it to be paid. 
    I agree, but it will be almost a certainty that if they haven't claimed it in the first plce and it is put as a credit in the CT account do you really think that they will claim it then?

    Yes why wouldn’t they? 
  • racyguy
    racyguy Online Community Member Posts: 560 Empowering
    MarkM88 said:
    racyguy said:
    MarkM88 said:
    I think lots of places are well ahead though. My LA have completed paying people who pay by DD and have set a deadline of 10 June to apply for the £150. 

    After that it’s credited to CT account. 

    That doesn’t mean people will lose out because even if they have no liability and it’s set as £0, it would show a credit of £150 and you can still ask for it to be paid. 
    I agree, but it will be almost a certainty that if they haven't claimed it in the first plce and it is put as a credit in the CT account do you really think that they will claim it then?

    Yes why wouldn’t they? 
    Without suggesting that you appear to be naïve, it is accepted by the government that a proportion of claimants will not make any claims for financial help.
    Here are copies of two articles that examines the position. 

    The stigma around benefits and the perceived hassle of applying means an estimated half a million people missed out on claiming Universal Credit at the beginning of the Covid-19 pandemic, research has found.

    Between 430,000 and 560,000 people were eligible for the benefit but instead lived with the financial struggles brought about by the impact of coronavirus restrictions on businesses and jobs, according to a new report funded by the Health Foundation and led by the University of Salford.

    The report, Should social security reach further?, found that around 220,000 people did not want to claim, with nearly 60 per cent believing there is too much hassle involved with universal credit and 27 per cent put off by the benefits stigma. More than one-fifth thought others needed the support more than them.

    ·         Lynsey Barber

    ·         11:07, 20 May 2022

    ·         Updated: 15:22, 20 May 2022

    MILLIONS of people are missing out on cash that could boost their income during the cost of living crisis.

    An estimated £13billion worth of benefits are not being claimed each year.

    Over five million people are thought to be missing out on the cash, according to estimates by EntitledTo.

    The biggest benefit going unclaimed is council tax support, with nearly three million missing out on £2.7billion between them

    It's thought that around half a million families are missing out on just under £1billion in child benefit - though some eligible choose not to claim.

    Meanwhile more than half a million pensioners are eligible for extra top ups to their state pension if they are on a low income.

    Pension Credit worth £1.47billion is going unclaimed and individuals could get thousands of pounds a year with this benefit.

    The estimates by EntitledTo are based on the government's most recent data available and it's own calculations.


    Years ago the Pension Service decided that they needed to get these 'non claimants' into the Pension Credit system

    They obtained details from HMRC of potential claimants as a pilot scheme with the PS actually making awards based on the info supplied by HMRC. The recipients of these awards were more than delighted. This went on for 6 months in the hope that at the end of that period they would all put in a claim in order that the awards would continue. In fact it was the opposite - only a handful did so to make a claim the rest just didn't bother. 

  • racyguy
    racyguy Online Community Member Posts: 560 Empowering
    woodbine said:
    I would be astounded if 20% refuse to make a claim for £150 given how we are being bombarded by the day about how difficult times are, but as they say "you can lead a donkey to water, but you can't make it drink."
    Then prepare to be astounded. As I have mentioned in another post that the failure to claim anything is accepted by the government. 
    People with Council Tax debt still refuse to claim Council Tax Support. This along with all other benefits up to 20% would prefer to be in debt than ask for financial help from the LA or Government.
    I'm one myself of course and would be entitled to 100% Council Tax Support. I am in debt to the Council and expecting a Court Hearing sometime in the future. I don't claim because I have great difficulty in completing forms. Back in January I closed down my Pension Credit award because I could not cope fully with their rules. 
  • MarkM88
    MarkM88 Online Community Member Posts: 3,119 Connected
    @racyguy

    1. If people checked their CT account then it would be easy for them to claim back a credit. 

    2. Those articles bear no relevance. 

    4. Watch your tone please. 
  • racyguy
    racyguy Online Community Member Posts: 560 Empowering
    MarkM88 said:
    @racyguy

    1. If people checked their CT account then it would be easy for them to claim back a credit. 

    2. Those articles bear no relevance. 

    4. Watch your tone please. 
    They are certainly relevant. I get the impression that some on here do not accept or believe that many people simply do not claim what they are entitled to for whatever reason. It happens year on year. On top of that the rules and regulations relating to any means tested benefits are so oppressive that people simply cannot cope with them.
     
  • racyguy
    racyguy Online Community Member Posts: 560 Empowering
    woodbine said:
    The only option to means tested benefits are universal benefits, so the question is why should we give any benefit to someone who doesn't need it?

    Without having a go at any individuals I find it difficult to comprehend that some people have no problem becoming keyboard warriors but can't claim benefits they are entitled to, especially when there is help available.

    I personally had a complex benefits problem during the first lockdown but managed quite easily to get excellent advice from welfare rights by telephone, so I would urge anyone having problems making any claim to seek out the help that is out there.
    I agree but in the middle there is nothing. In other words it's either universal or means tested.
    Maybe then you can answer why people find it impossible to claim all of those benefits? Help? on the telephone if you are lucky - but face to face help in your own home as it used to be no longer exists.
    You suggest that it is easy - in my shoes it's not.
  • MarkM88
    MarkM88 Online Community Member Posts: 3,119 Connected
    but in this discussion we suddenly can’t believe that there are people who may be unable to put in a claim, or find the system overwhelming, or too complicated, or inaccessible, and don’t have friends or family to support them 🤷‍♀️ 
    No one has said that, but to be fair, its all over the news, the internet, local authorities have sent emails and letters, so if people are not aware of the rebate then I believe everything has been done to make them aware. 

    This is the way that has been chosen to administer it, whether right or wrong, so if people want it they need to engage.