Pip to excited to speak

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  • danho811
    danho811 Community Member Posts: 58 Contributor
    I am calling them now off my husband phone so my phone bis kept free 
  • janer1967
    janer1967 Community Member Posts: 21,922 Championing
    Good idea 
  • danho811
    danho811 Community Member Posts: 58 Contributor
    Will they deff call today if they have said they will 
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,535 Championing
    I'm afraid we know as much as you @danho811 so we can't say whether or not they will definitely call today. 

    I hope you can get through on your husbands phone soon, and get the information you're after :)
  • danho811
    danho811 Community Member Posts: 58 Contributor
    I am on phone to them now it's deff to issue payment man has contacted whoever it is that wants to contact me I'm in hold at the moment 
  • Laura442
    Laura442 Community Member Posts: 58 Contributor
    Good luck xxx
  • MarkM88
    MarkM88 Community Member Posts: 3,119 Connected
    danho811 said:
    MarkM88 said:
    Who exactly said they wanted to speak with you? 
    So you don't think I'm making it up about a call I'm anxious enough that they haven't called yet so I shared pic ok with you 
    Where did I say you were making it up? 

    I was asking to clarify the situation. 

    Who told you it was to issue a payment? 

    That text just says to discuss your claim, 

    If there’s a payment they tend to just issue it and you receive it before the letter they don’t tend to call people often about payments. 
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,921 Championing
    Good afternoon @danho811. Have you got any updates yet? - for instance, have you been able to get through to them yet?

    I am wishing you the best of luck with this. We are here for you if we can do anything to help or if you have any questions for us  :)
  • janer1967
    janer1967 Community Member Posts: 21,922 Championing
    edited May 2022
    @MarkM88 they have started to call claimants who are due significant payments and have mental health condition 

    This is a safeguarding policy to ensure the claimant can manage the money or prefer it in instalments 

    This has been mentioned lots of times on various threads 
  • danho811
    danho811 Community Member Posts: 58 Contributor
    MarkM88 said:
    danho811 said:
    MarkM88 said:
    Who exactly said they wanted to speak with you? 
    So you don't think I'm making it up about a call I'm anxious enough that they haven't called yet so I shared pic ok with you 
    Where did I say you were making it up? 

    I was asking to clarify the situation. 

    Who told you it was to issue a payment? 

    That text just says to discuss your claim, 

    If there’s a payment they tend to just issue it and you receive it before the letter they don’t tend to call people often about payments. 
    You are worng actually I called the help line and spoke to someone he contacted case manager and she is ring me on Mon in regards to issuing a payment 
  • danho811
    danho811 Community Member Posts: 58 Contributor
    janer1967 said:
    @MarkM88 they have started to call claimants who are due significant payments and have mental health condition 

    This is a safeguarding policy to ensure the claimant can manage the money or prefer it in instalments 

    This has been mentioned lots of times on various threads 
    L_Volunteer said:
    Good afternoon @danho811. Have you got any updates yet? - for instance, have you been able to get through to them yet?

    I am wishing you the best of luck with this. We are here for you if we can do anything to help or if you have any questions for us  :)
    I have yes they are calling me on Monday to issue payment I have been awarded enhanced on both he can't tell me how much at the moment but on Monday she will tell me and how long my award is for etc unfortunately I don't think it will be in my bank for next week due to bank hol unless anyone no's if they can clear it early if bank is open on a sat thankyou for asking x
  • MarkM88
    MarkM88 Community Member Posts: 3,119 Connected
    danho811 said:
    You are wrong actually I called the help line and spoke to someone he contacted case manager and she is ring me on Mon in regards to issuing a payment 
    I am not wrong. 

    Can you please re-read what I said. 

    “If there’s a payment they tend to just issue it and you receive it before the letter they don’t tend to call people often about payments.”

    I actually said they don’t tend to call people “often”, there was no mention of they never call. 

    Therefore where am I wrong? There was never a mention of they never call people, just that they don't do it very often, two different things. 
  • danho811
    danho811 Community Member Posts: 58 Contributor
    danho811 said:
    janer1967 said:
    @MarkM88 they have started to call claimants who are due significant payments and have mental health condition 

    This is a safeguarding policy to ensure the claimant can manage the money or prefer it in instalments 

    This has been mentioned lots of times on various threads 
    L_Volunteer said:
    Good afternoon @danho811. Have you got any updates yet? - for instance, have you been able to get through to them yet?

    I am wishing you the best of luck with this. We are here for you if we can do anything to help or if you have any questions for us  :)
    I have yes they are calling me on Monday to issue payment I have been awarded enhanced on both he can't tell me how much at the moment but on Monday she will tell me and how long my award is for etc unfortunately I don't think it will be in my bank for next week due to bank hol unless anyone no's if they can clear it early if bank is open on a sat thankyou for asking x
    Do you no if put it in on Monday will bank clear it on Thurs or will I have to wait until banks reopen on sat or Monday 
  • MarkM88
    MarkM88 Community Member Posts: 3,119 Connected
    As advised further up. Its 3 to 5 working days. 

    Monday to Tuesday - 1 working day. 
    Tuesday to Wednesday - 2 working days.
    Wednesday to Monday - 3 working days.
    Monday to Tuesday - 4 working days. 
    Tuesday to Wednesday - 5 working days. 

    You count working days, so therefore weekends and bank holidays don't count. 

    Earliest it will go in is Next Monday as that's 3 working days. 
  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing

    Note from online community team:

    Following review, we have now unpaused this discussion.

    Please remember that all discussions on Scope’s online community should remain civil, supportive, and safe.

  • danho811
    danho811 Community Member Posts: 58 Contributor
    The lady rang me this morning she said she paid it into my account on Fri so should be in my bank either tomorrow or we'd latest I have been awarded enhanced on both parts for two years I also rang help line and automated service has said next payment is 24 June so looks like I am gonna be paid my pip on a Fri each month 
  • MarkM88
    MarkM88 Community Member Posts: 3,119 Connected
    edited May 2022
    Earliest will be Wednesday because BACS payments take 3-5 working days as already advised. 

    By the way, PIP is paid 4 weekly not monthly, so it will always be the same day but different date every month with one month of each year where you will receive 2 payments. 
  • danho811
    danho811 Community Member Posts: 58 Contributor
    I no this already thankyou for advice tho 
  • Laura442
    Laura442 Community Member Posts: 58 Contributor
    danho811 said:
    The lady rang me this morning she said she paid it into my account on Fri so should be in my bank either tomorrow or we'd latest I have been awarded enhanced on both parts for two years I also rang help line and automated service has said next payment is 24 June so looks like I am gonna be paid my pip on a Fri each month 
    Really good news, not long to wait now :) xx
  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing

    Note from online community team:

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