Hi, my name is Lyon2Be! Two missed calls on a Sunday from DWP, why would they ring me on a Sunday?

Lyon2Be
Lyon2Be Online Community Member Posts: 1 Listener
edited July 2022 in PIP, DLA, ADP and AA
Hi everyone.... im new to all this and I was wondering if someone was out there to help me...

I applied for PIP beginning of April and everything went smoothly..... I recently has my Web cam assessment, which my mum attended with me because as well as my disability I have severe anxiety and talking to someone new just made my heart race, and I think that went ok as can be, they said the DWP/PIP team will be in touch but it can be up to 8 weeks which is fine...

But today on a Sunday I had 2 missed calls but like I said earlier with me being on my own my anxiety was playing up because I didn't know who was ringing me so I didn't answer, but then i did a google search on the number ans it was rhe DWP/PIP Team...

Can someone please tell me why they would ring me on a Sunday and should I get my my to phone then tomorrow after giving them all my details on data protection xxx

Just confused why they would ring today x

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    They do sometimes work weekends especially when backlogs are huge, like they are at the moment. They also sometimes ring if they have any further questions to ask.
    You can ring them tomorrow but as you'll be talking to someone from a call centre then they may not be able to give you any information why someone rang you.
  • SueHeath
    SueHeath Online Community Member Posts: 12,388 Championing
    Morning @Lion2Be welcome to our great group.
    I hope you are well this morning.
    when you are ready have a like around the site to see how it works, any problems just ask.
    I am glad Poppy found you she is very much in the know with these kind of problems.
  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    Hello and welcome to the community @Lyon2Be, it's nice to see you join us.

    Will you be giving them a call some time this week to find out if they can tell you why you received a call yesterday?

    Do you have any support in place to help you manage your anxiety? For example, is your GP aware of how your mental health impacts you?

     

    This is a very supportive and welcoming site to be a part of so I’m hopeful that you’ll find it to be a positive outlet. Feel free to have a look around and get involved wherever you’d like 😊 I have included below a few of the pages I’d recommend having a look through to get used to things:

    • The virtual coffee lounge which is one of our categories, in which we play games and talk about general subjects such as hobbies and interests
    • The recent discussions page, which shows an overview of everything happening across the community
    • The categories page, which shows a full list of discussion groups on the community

    If you have any questions at all then don’t hesitate to ask.


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