Pip text saying they haven't yet made a decision. Anyone else had this?

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  • Sonya35
    Sonya35 Online Community Member Posts: 26 Contributor
    moonstar213 said:
    Sonya35 said:
    UPDATE 
    Today (14/12/2022) I received message We awarded you PIP. 
    I am so happy. 
    Now I am just waiting for the letter. 
    If you phone up the automated service will tell you your award and when you’ll be paid saves you waiting for the letter 
    Thank you so much for your help 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    moonstar213 said:
    Sonya35 said:
    UPDATE 
    Today (14/12/2022) I received message We awarded you PIP. 
    I am so happy. 
    Now I am just waiting for the letter. 
    If you phone up the automated service will tell you your award and when you’ll be paid saves you waiting for the letter 

    That's not correct, the automated line will not tell you what your award is, it may give information about your first 4 weeklt payment but you shouldn't rely on this because it's been known to give incorrect information. It will not give information about any money that maybe owed.
  • Sonya35
    Sonya35 Online Community Member Posts: 26 Contributor
    poppy123456 said:
    moonstar213 said:
    Sonya35 said:
    UPDATE 
    Today (14/12/2022) I received message We awarded you PIP. 
    I am so happy. 
    Now I am just waiting for the letter. 
    If you phone up the automated service will tell you your award and when you’ll be paid saves you waiting for the letter 

    That's not correct, the automated line will not tell you what your award is, it may give information about your first 4 weeklt payment but you shouldn't rely on this because it's been known to give incorrect information. It will not give information about any money that maybe owed.
    I think I will wait for the letter then. 
    I read on that forum before that automated line gave some people wrong information. 
    I would like to thank @moonstar213 and thank you @poppy123456
  • moonstar213
    moonstar213 Online Community Member Posts: 7 Listener
    I never said about what’s owed when I phoned it told me what my next payment will be that’s what I meant by it 
  • Sonya35
    Sonya35 Online Community Member Posts: 26 Contributor
    poppy123456 said:
    moonstar213 said:
    Sonya35 said:
    UPDATE 
    Today (14/12/2022) I received message We awarded you PIP. 
    I am so happy. 
    Now I am just waiting for the letter. 
    If you phone up the automated service will tell you your award and when you’ll be paid saves you waiting for the letter 

    That's not correct, the automated line will not tell you what your award is, it may give information about your first 4 weeklt payment but you shouldn't rely on this because it's been known to give incorrect information. It will not give information about any money that maybe owed.
    I think I will wait for the letter then. 
    I read on that forum before that automated line gave some people wrong information. 
    I would like to thank @moonstar213 and thank you @poppy123456
  • Sonya35
    Sonya35 Online Community Member Posts: 26 Contributor
    How long after text message I will receive payment? 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Sonya35 said:
    How long after text message I will receive payment? 

    3-5 working days after payment was sent. Potentially next week now.
  • Sonya35
    Sonya35 Online Community Member Posts: 26 Contributor
    Thank you @poppy123456
  • Kez25
    Kez25 Online Community Member Posts: 9 Listener
    @Sonya35 well done your award 😀when was your assessment? Could you let me know your timeline so I get a rough idea , as this is my first pip claim. Thanks 😊 
  • Sonya35
    Sonya35 Online Community Member Posts: 26 Contributor
    edited December 2022
    Hello @Kez25
    24/11 - telephone assessment 
    25/11 - text saying we have received your report 
    12/12 - text saying we have not yet made a decision 
    14/12 - text saying we have awarded you pip

    hope that helps 
    good luck 😀
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    @Sonya35 That's wonderful news! :) 
  • Kez25
    Kez25 Online Community Member Posts: 9 Listener
    Thank great thankyou! 
    My assessment was on the 9/12
    Had a text that same day( a couple of hours) later to say report received. 
    Yours looks around 20 days for decision, so 
    fingers crossed just after Xmas for my decision...anxiety has really kicked in and heads been all over the place today . Worrying about it. 

  • Sonya35
    Sonya35 Online Community Member Posts: 26 Contributor
    Kez25 said:
    Thank great thankyou! 
    My assessment was on the 9/12
    Had a text that same day( a couple of hours) later to say report received. 
    Yours looks around 20 days for decision, so 
    fingers crossed just after Xmas for my decision...anxiety has really kicked in and heads been all over the place today . Worrying about it. 

    Try not to worry about it, I know it’s easier said than done. 
    Fingers crossed that you gonna get your decision after Xmas. 
    I know it’s stressful. It was stressful for me too. 
    I am glad that forum like this exist and it has so many wonderful people who are really helping people. 

  • Kez25
    Kez25 Online Community Member Posts: 9 Listener
    Sonya35 said:
    Kez25 said:
    Hi @Sonya35,
    Thank great thankyou! 
    My assessment was on the 9/12
    Had a text that same day( a couple of hours) later to say report received. 
    Yours looks around 20 days for decision, so 
    fingers crossed just after Xmas for my decision...anxiety has really kicked in and heads been all over the place today . Worrying about it. 

    Try not to worry about it, I know it’s easier said than done. 
    Fingers crossed that you gonna get your decision after Xmas. 
    I know it’s stressful. It was stressful for me too. 
    I am glad that forum like this exist and it has so many wonderful people who are really helping people. 


    It definitely is easier said than done. 
    I have found this forum to be really helpful. 

    Defo fingers crossed. Thankyou for your advice. 😁

  • Sonya35
    Sonya35 Online Community Member Posts: 26 Contributor
    poppy123456 said:
    Sonya35 said:
    How long after text message I will receive payment? 

    3-5 working days after payment was sent. Potentially next week now.
    Can you call their phone number and ask when my payment will be transferred to my account?
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    You can ring PIP to ask yes.

    Personal Independence Payment (PIP)

    Telephone: 0800 121 4433
    Textphone: 0800 121 4493
    Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433
    British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
    Monday to Friday, 9am to 5pm
  • Sonya35
    Sonya35 Online Community Member Posts: 26 Contributor
    Thank you @poppy123456
    thank you so much 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Sonya35 said:
    Thank you @poppy123456
    thank you so much 

    No problem. When you ring you can also ask what you've been awarded and they will tell you.
  • Sonya35
    Sonya35 Online Community Member Posts: 26 Contributor
    poppy123456 said:
    Sonya35 said:
    Thank you @poppy123456
    thank you so much 

    No problem. When you ring you can also ask what you've been awarded and they will tell you.
    @poppy123456 you are amazing. 

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Thank you, that is very kind of you! :)

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