Hi, I'm CatherineMcKeown! Can I ask the PIP claims office for a copy of my last PIP award letter?

CatherineMcKeown
CatherineMcKeown Online Community Member Posts: 3 Listener
edited January 2023 in PIP, DLA, ADP & AA
can I ask the PIP claims office for a copy of my last PIP award letter?

Comments

  • Tori_Scope
    Tori_Scope Scope Posts: 12,471 Championing
    Welcome to the community @CatherineMcKeown :) 

    My understanding is that you should be able to call them to ask for another copy, yes. Have you tried getting through to them today? 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    Yes.

    Personal Independence Payment (PIP)

    Telephone: 0800 121 4433
    Textphone: 0800 121 4493
    Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433
    British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
    Monday to Friday, 9am to 5pm
  • CatherineMcKeown
    CatherineMcKeown Online Community Member Posts: 3 Listener
    Thankyou Poppy for such a prompt reply, does that number apply to Northern Ireland PIP claiments?

  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    No, that's the number for DWP. You'll need to number for DFC https://www.nidirect.gov.uk/contacts/personal-independence-payment-pip-centre

    Personal Independence Payment (PIP) Centre

    FREEPOST RTRT-EKUG-KXJR
    PIP MOU
    PO BOX 42, LIMAVADY
    BT49 4AN

    For new claims to Personal Independence Payment:

    • phone: 0800 012 1573

    For existing claims and enquiries

    • phone 0800 587 0932

    Textphone number: 0800 587 0937 (for deaf or hard of hearing users and customers with speech difficulties)

    Phone line opening hours:

    • Monday to Friday from 9.00am to 4.00pm (excluding public holidays)


  • CatherineMcKeown
    CatherineMcKeown Online Community Member Posts: 3 Listener
    THANKYOU POPPY  
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,921 Championing
    Welcome to Scope's forum @CatherineMcKeown. Please don't hesitate to let us know if there's anything else we can do to support you  :)

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