Warm Home Discount

Gobbygirl66
Gobbygirl66 Online Community Member Posts: 32 Connected
in Money and bills
Hi I get my energy from ovo they say I’m not entitled to warm home discount this year,but I receive employment and support allowance in support group,gov website says I am entitled anyone else been turned down and why.Thanks.

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  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    edited February 2023
    If you live in England the criteria this year has changed. Claiming means tested benefits isnt the only criteria this year. They also look at the age and size of the property you live in. 
    Have you checked this link here https://www.gov.uk/check-if-youre-eligible-for-warm-home-discount
    You can also ring the helpline. Though the feedback I’ve heard from others isn’t good regarding the helpline. 

    If you do not get a letter

    Contact the Warm Home Discount helpline if you do not get the letter by mid-January 2023 and you think you’re eligible.

    You’ll need to call the helpline before 28 February 2023.

    Warm Home Discount helpline 
    Telephone: 0800 107 8002  
    Monday to Friday, 8am to 6pm  
    Find out about call charges

  • Gobbygirl66
    Gobbygirl66 Online Community Member Posts: 32 Connected
    Hi Poppy I did call the help line and they said I qualified but house doesn't have a certificate so I wouldn't get it.
  • vikingqueen
    vikingqueen Scope Member Posts: 1,798 Championing
       You don't need a certificate to get the warm home grant, there was no such thing when I bought my house 30 odd years ago, so I've never had one but got it based on the size and age of my house. 
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    Hello @Gobbygirl66

    Have you got an online journal for your ESA? It may be worth popping a comment on there to ask? 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    edited February 2023

    Hannah_Scope said:
    Hello @Gobbygirl66

    Have you got an online journal for your ESA? It may be worth popping a comment on there to ask? 

    There's no online journal for ESA claimants. This applies to Universal Credit only.
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    Thanks for letting me know Poppy! :) 

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