Pip text saying they haven't yet made a decision. Anyone else had this?

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  • bloor
    bloor Online Community Member Posts: 4 Listener
    Hi I joined this site as it was my first time claiming, nd i was getting stressed out not knowing the procedure, I got my txt Monday to say they hadn't reached a decision then txt today to say I've been awarded, i know people will have asked before but how long will it be to get payment do I have to wait for award letter,  and thank you for this site its helped me a lot 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    bloor said:
    Hi I joined this site as it was my first time claiming, nd i was getting stressed out not knowing the procedure, I got my txt Monday to say they hadn't reached a decision then txt today to say I've been awarded, i know people will have asked before but how long will it be to get payment do I have to wait for award letter,  and thank you for this site its helped me a lot 
    Once payment is made it takes 3-5 working days to go into your bank. 
    You can ring PIP to ask what the award is and also ask when to expect the money they owe and they will tell you. 
  • bloor
    bloor Online Community Member Posts: 4 Listener
    Thank you ! This site has been so helpful and kept my stress levels down, I don't know how much I will be getting, but anything is a positive thsnk you again, and hope all gets theirs sorted soon, 
  • bloor
    bloor Online Community Member Posts: 4 Listener
    Is there a number I can ring ? Or do I have to wait for my award letter to see what I will be getting and when I'll get my first payment, sorry for all the questions 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    As I advised you can ring PIP and they will tell you what your award is and when to expect the money into your bank.

    Personal Independence Payment (PIP)

    Telephone: 0800 121 4433
    Textphone: 0800 121 4493
    Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433 
    British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet 
    Monday to Friday, 9am to 5pm

    https://www.gov.uk/disability-benefits-helpline

  • bloor
    bloor Online Community Member Posts: 4 Listener
    Thank you so much poppy your a star thanks for your help 
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    edited February 2023
    @bloor It's so great to hear you had support here :) Woohoo on getting your award!
  • Shazzys07
    Shazzys07 Online Community Member Posts: 53 Contributor
    Has anyone done a reconsider request for pip x just wondering on how long 4y took them and was there any further phone calls ot assessment needed
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Shazzys07 said:
    Has anyone done a reconsider request for pip x just wondering on how long 4y took them and was there any further phone calls ot assessment needed

    Timescales are up to 12 weeks, some wait less and some more. You won't need another assessment. Sometimes a decision maker will ring you before they make a decision but don't rely on it because it doesn't always happen.
  • Shazzys07
    Shazzys07 Online Community Member Posts: 53 Contributor
    Thank u @poppy123456 just when my decision came through I was awarded pip but some of the things they put in like have the use of prescribed crutches and I can drive is wrong as I don't have crutches as I wear an aircast boot and I can't drive with the boot on let alone walk with it on or off x Hopefully won't be too long x
  • Angel247
    Angel247 Online Community Member Posts: 38 Connected
    Hi Just curious. My friend sent for an MR 4 weeks ago. Today she received a call today asking her about more information on how she’s handled daily things and then asked if bank details were the same. The lady then told her she’ll hear back with a couple days. 

    Is this a positive thing. Just wondering if anyone else has had the same thing or and award after that type of phone call. 
    Or can explain their MR process. 

    I’m helping her with her claim. So need a little insight. Thank you 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Angel247 said:
    Hi Just curious. My friend sent for an MR 4 weeks ago. Today she received a call today asking her about more information on how she’s handled daily things and then asked if bank details were the same. The lady then told her she’ll hear back with a couple days. 

    Is this a positive thing. Just wondering if anyone else has had the same thing or and award after that type of phone call. 
    Or can explain their MR process. 

    I’m helping her with her claim. So need a little insight. Thank you 

    They sometimes ring before making a decision. They could have been just asking them to confirm their bank details, i don't think it means anything other than that. There's been members who did have a MR decision in their favour after asking the bank details question and members who weren't successful after having that question.
  • Angel247
    Angel247 Online Community Member Posts: 38 Connected
    poppy123456 said:
    Angel247 said:
    Hi Just curious. My friend sent for an MR 4 weeks ago. Today she received a call today asking her about more information on how she’s handled daily things and then asked if bank details were the same. The lady then told her she’ll hear back with a couple days. 

    Is this a positive thing. Just wondering if anyone else has had the same thing or and award after that type of phone call. 
    Or can explain their MR process. 

    I’m helping her with her claim. So need a little insight. Thank you 

    They sometimes ring before making a decision. They could have been just asking them to confirm their bank details, i don't think it means anything other than that. There's been members who did have a MR decision in their favour after asking the bank details question and members who weren't successful after having that question.
    Thank you. The lady on the phone said to her that she will also get some information from UC or Dwp even though it’s separate. 
  • zaraalowes
    zaraalowes Online Community Member Posts: 6 Listener
    Hi, I've recieved a text message this morning from DWP saying they are still looking at the claim and they will write to me with decision? Any clue what this means? Any help would be grateful. 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    zaraalowes said:
    Hi, I've recieved a text message this morning from DWP saying they are still looking at the claim and they will write to me with decision? Any clue what this means? Any help would be grateful. 

    You've posted on a thread related to PIP. In your other thread here you said it was DLA you applied for. https://forum.scope.org.uk/discussion/103648/dla-text#latest the texts and letters you received are standard updates, they mean exactly what they say.
    As advised in your other thread once a decision is made you will be contacted.
  • charliebear10
    charliebear10 Online Community Member Posts: 15 Listener
    julia_76 said:
    Nothing yet :(did u hear anything yet ? As I'm the same scored 0 on my assement but received a text saying no decision made yet and also had a letter saying the same 🤔
  • happyfella
    happyfella Online Community Member Posts: 519 Empowering
    I filled in my PIP review forms in September last year I think it was, and i got a text message before xmas saying they have not made a descion yet. My claim runs out in May. I am shocked that I have not heard anything since then.
  • libbybow
    libbybow Online Community Member Posts: 26 Listener
    Hi got a letter about severe disability premium I do have a care and get the cares allowance so dont get what's it about 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    happyfella said:
    I filled in my PIP review forms in September last year I think it was, and i got a text message before xmas saying they have not made a descion yet. My claim runs out in May. I am shocked that I have not heard anything since then.
    Your PIP will not end, it will continue until a decision is made on your review. There's many other threads related to the same thing and there's lots of other members in the same boat as you are. There's extremely long delays with PIP review decisions and some are waiting as long as 18 months.

  • happyfella
    happyfella Online Community Member Posts: 519 Empowering
    poppy123456 said:
    happyfella said:
    I filled in my PIP review forms in September last year I think it was, and i got a text message before xmas saying they have not made a descion yet. My claim runs out in May. I am shocked that I have not heard anything since then.
    Your PIP will not end, it will continue until a decision is made on your review. There's many other threads related to the same thing and there's lots of other members in the same boat as you are. There's extremely long delays with PIP review decisions and some are waiting as long as 18 months.


    I understand that, but it seems they don't care about the stress that many people go through waiting to hear. They could provide more communication. I know they have a backlog but they should provide more communication to put people at ease.

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