PIP Enquiry Line Issue - Can't Get Through!

DanaScully
DanaScully Community Member Posts: 15 Connected
in PIP, DLA, ADP & AA
Hi 

Is anyone else struggling to get through today using phone number 0800 121 4433?

I am trying to tell them I have a new contact number but the call cuts off before I am even placed on hold. Others on Twitter report similar issues. 

I sent review paperwork back in November and haven't heard a dick bird since! It is so frustrating. 

Comments

  • DanaScully
    DanaScully Community Member Posts: 15 Connected
    My award is until June 2023. I sent my review forms back in November 2022, which is 22 weeks ago! 

    I haven't heard a thing but remembered recently I had to change my number and forgot to tell DWP. Classic brain fog!

    Luckily I sent forms recorded delivery and have proof they were signed for, otherwise I'd be in a panic! 
  • Blue_eyes
    Blue_eyes Community Member Posts: 97 Contributor
    Hello @DanaScully. It is frustrating. But you have to be patient. When I sent my form back in February 2022 I had to wait whole year for my assessment 🙈 
    And during this whole year of waiting I received only two messages from DWP. Unfortunately,that's a long wait now. 

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