Hi, my name is Edward

EB2023
EB2023 Community Member Posts: 8 Listener
edited July 2023 in Start here and say hello!
Hello, everyone
This community was suggested and recommended by a member of a Facebook Group I belong to.
I'm looking forward to being involved and learning about support here.

I'm an independent benefits advisor and support people with benefit issues.

Comments

  • Glaitness
    Glaitness Community Member Posts: 22 Contributor
    Hi Edward,
    nice to meet you .are you here as both a community member and as an adviser so we can ask advice from or for yourself?
  • EB2023
    EB2023 Community Member Posts: 8 Listener
    Yes, that's right. I'm hoping to make friends, learn from and to contribute to this community.
  • EB2023
    EB2023 Community Member Posts: 8 Listener
    Thanks, looking forward to getting involved.
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,535 Championing
    Hello @EB2023 thanks for joining today :)

    Out of interest, which kinds of benefit queries do you get most often?
  • EB2023
    EB2023 Community Member Posts: 8 Listener
    I mainly support people claiming Universal Credit, Personal Independence Payment and ESA.

    I also advise about other benefits and direct people to accurate sources of support and information.

    I have a Knowledge Base which I maintain in order to manage the information.

    If you have any further questions please ask.
  • EB2023
    EB2023 Community Member Posts: 8 Listener
    You asked...

    Based on your experience, could you provide an estimate of the typical duration for these reviews?
    ____________________________________________

    My response...

    It's difficult to answer your question because there's a massive backlog due to a number of issues affecting processing of claims. Award periods are being extended in order to help reduce the backlog to manageable levels. I can't give you an example of a typical duration because there's no official time or deadlines for dealing with the backlog. As you've already submitted your AR1 form, the DWP will inform you in due course, as they've suggested around November 2023, although there is a possibility of a further extension.

    I hope this has answered your question.
    Kind regards
    Edward
  • serenity2
    serenity2 Community Member Posts: 246 Empowering
    Hello @EB2023
    welcome to the forum. 
    Your knowledge around benefits I’m sure will be appreciated here.

    I do hope you also feel you can reach out here too.
    good to have you around

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